@IndiGo6E There is still no update for the embarrassment faced by my parents from your staff. All we received was an email. No applogy from the girl was, it appears that @IndiGo6E is least bothered how customers are treated
@IndiGo6E Avoid this airline at all costs.
Currently stranded in Jakarta airport from yesterday coz this airline delayed and in the process I missed my connecting flight. They refuse to put me on the next flight without paying a lot of money. I don't have the money so I'm stuck. AVOID.
@IndiGo6E U guys R big time fraudsters! U take payment from customers & don't send confirmation. The worst customer service experience. The customer is in a hurry & books again. There's double booking. Now you guys deduct half the amount in the name of cancellation.
@IndiGo6E Sir, why delay for the departure of indigo flight from Mangalore to Hyderabad. The two hours flight will reach 1.00 in the morning of 14 December now. Can’t you see the plight of the flyers mostly students coming home and so late to Hyderabad
@IndiGo6E The only action taken till now is some staff who apologised to my father and its wasn't even the girl who harrased them. no action is taken against the girl who is responsible
@IndiGo6E@IndiGo6E@pareek1505 same harassment meted out to my 70 year old mother, she was holding a boarding pass in her hand and denied boarding at the gate, no one called her out, no one bothered to help an old woman with her bags and simply told her the flight has left
@IndiGo6E ...we are a family of 8 that frequently use Indigo. In the past 2 weeks, my parents have flown with Indigo 6 times.. we certainly did not exepct harassment at the hands of the airline staff.Deeply let down and re considering using Indigo ever again @IndiGo6E@CSMIA_Official
@IndiGo6E ....despite my mother mentioning that her asthma prevented her from doing these. No help was provided AT ALL. They topped it off with blaming my mother of hiding items and weighing medicine in her purse. Absolutely shocked and disappointed at this attitude...(3/4)
@IndiGo6E .when their baggae exceeded the weight limit, the woman at the counter proceeded to harass and mistreat them, throwing their luggage away, demanding increasing amounts of money even after removing items and asking my older parents to heave luggage from one place to another..(2/4)
@IndiGo6E Great message. Hope this was reflected in the behaviour of indigo airport staff at Mumbai aiport T1 at counter 45 whose behaviour brought my mother to tears. My parents are currently at the airport and were checking in on their flight 6E5319.. (1/4)
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