TEJAS PAREKH

[TEJAS PAREKH @parekh1523]

@GoibiboSupport I received a mail saying refund has been processed.
However, in my previous mail to Goibibo, I have mentioned that the credit card from which I made the payment is no longer in use and hence I provided my bank details. Can you please check? else this may delay the refund process

[TEJAS PAREKH @parekh1523]

@GoibiboSupport @goibibo @Goibibo_Support @goibibo_tech I have shared all the details with you related to my refund issue (PNR - EC3BWN).
From 2-3 weeks, it now 7 weeks. Can you please provide me an update.
I am again attaching all the images for your perusal. Please respond.

[TEJAS PAREKH @parekh1523]

@GoibiboSupport @GoibiboSupport @goibibo @Goibibo_Support can I get an update please? If you need any other thing from me, please let me know. Please prioritize.

[TEJAS PAREKH @parekh1523]

@goibibo @Goibibo_Support @GoibiboSupport really disappointed with the refund process.

PNR EC3BWN.

The booking was cancelled on 19th May 2026 due to a misconnection by the airline.
I was told that I will recieve the refund in 2-3 weeks. It been 6 weeks now.

[TEJAS PAREKH @parekh1523]

@GoibiboSupport @goibibo @GoibiboSupport request you to please acknowledge my messages.

Also, please note I have shared my bank details via mail to you since the credit card that I used to make payment is no longer in use.

[TEJAS PAREKH @parekh1523]

@GoibiboSupport Can you please acknowledge the receipt of my above messages?

[TEJAS PAREKH @parekh1523]

@GoibiboSupport Please note I have informed your execitives on call that the credit card from which I made the payment is no longer in use and hence please send me a mail asking for my bank details or any other alternative. But I have not received any mail or update from your side.

[TEJAS PAREKH @parekh1523]

@GoibiboSupport With utmost sincerity, I request you to please process my refund immediately as I have my other liabilities to pay off.

[TEJAS PAREKH @parekh1523]

@GoibiboSupport Also, I fail to understand why everytime I need to explain the issue. I believe it should be clearly visible in your system. I have called your helpline more than 20 times and everytime I need to explain the issue to the executive. This is mentally exhausting.

[TEJAS PAREKH @parekh1523]

@GoibiboSupport Yes. We utilized it partially from Mumbai to Perth. There was a misconnection by airlines. Please see the attached images.
I was told by Goibibo executive that Airlines will give full refund via mail dated 19th May.l (please see attached image).

[TEJAS PAREKH @parekh1523]

@GoibiboSupport I would wait for an update. Thanks.

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[TEJAS PAREKH @parekh1523]

@varinder_bansal True

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