PARUL HANDA

[PARUL HANDA @parulhanda16]

@WhatsApp Hi, I need your urgent help as my WhatsApp stopped working in the morning while I was on a video call. My whole work is getting hampered and I need your help in fixing this.

[PARUL HANDA @parulhanda16]

@CanuckDope73399 @CitImmCanada @IEC_EIC @CitImmCanFR It has been more than a year that students are working full time and studying along with that. What is so strange in this for you? Also, if IRCC is allowing then, why won’t the students do that? Talking about my legitimacy of being a student, it is upto us to manage our work.

[Seema @Urwellwisher235]

45 Indian citizens who had to travel Vancouver, Canada through a connecting flight from AI-161 from Delhi to London and AC-861 from Heathrow to Vancouver are stuck at Heathrow Airport because AI161 departed one hour late from Delhi and all missed their flight AC-861 @airindiain

[PARUL HANDA @parulhanda16]

@airindiain I haven’t received any response from your AirIndia Team yet! How long do we have to wait? @airindiain

[PARUL HANDA @parulhanda16]

Around 45 people stranded at London Airport due to the irresponsibility and delay in AirIndia Flight AI-161. People had a valid ticket of AirCanada AC-861 which was to be boarded in morning at 7:40 am. @fayedsouza @HeathrowAirport @airindiain #RNtata #aviationsafety #cnn #ani

[PARUL HANDA @parulhanda16]

@airindiain Waiting for your response @airindiain

[PARUL HANDA @parulhanda16]

@airindiain We are already waiting since nine hours and your staff is threatening us to send us back to Delhi! Moreover, they are not telling us anything about when they will send us to Vancouver if we go back to Delhi. There is no Air India staff at the Air India Transit Customer Counter.

[PARUL HANDA @parulhanda16]

@airindiain How long will it take for you to respond? @airindiain

[Anahita Dawar @anahitadawar]

@airindiain @parulhanda16 @airindiain there are about 40 more such people, I’m sure your database already has all their details. Instead of getting your ORM team - probably consisting of some underpaid copywriter fresh out of college wash your dirty linen, get someone of actual authority to apologise.

[Anahita Dawar @anahitadawar]

@airindiain @parulhanda16 Yes, please respond soon and come up with proper solutions. There are senior citizens with heart conditions and people with jobs and families to get back to.

[Anahita Dawar @anahitadawar]

@airindiain @parulhanda16 @airindiain - you had one job and that was to get your passengers travel safely from one place to the other, and you failed. Apologise for the inconvenience caused? Apologise for disrupting their mental, physical and monetary disruption!

[Anahita Dawar @anahitadawar]

@airindiain @parulhanda16 And take action instead of just being diplomatic! There are senior-citizens, young and old with physical ailments and things to do. An automated response to an issue like this is not going to work! @airindiain

[Anahita Dawar @anahitadawar]

@airindiain @parulhanda16 Coming from a family full of aviators, I am beyond appalled to see an airline that was described as “Royalty” to see it treat its customers like absolute nonentities. No food, no security, no WATER! Shame on you.

[PARUL HANDA @parulhanda16]

@airindiain Kindly do the needful as soon as possible as we have been waiting at the airport for nine hours now and none of the AirIndia staff is taking the responsibility to send us to Vancouver.

[PARUL HANDA @parulhanda16]

@airindiain Not able to dm you! Kindly find the details here in comment.