Patch

Helping people to find, buy and look after the right plants for their space.

[Patch @patch_plants]

@Isabella_T_Hunt Hello, Isabella🌿We're truly sorry for the mix-up with your order. Thank you for sharing your feedback; we appreciate it! We've addressed the issue and we hope to make it right for you in the future!

[Patch @patch_plants]

@LHunners Hi there! Thanks for getting in touch. We don't have any active promotions at this time. Kindly follow us on our social media accounts or subscribe to our newsletter to keep up to date with our latest offers and promotions!

[Patch @patch_plants]

@NotAnotherMA @NotAnotherMA 🌿🎁 Wow, what a delightful surprise! Getting a mini jungle as a Thankyou gift from a client sounds amazing!🌱😊 Thank you for sharing your gratitude. Remember to nurture those plants and let the positive vibes grow🌿✨

[Patch @patch_plants]

@lauramact89 Hi, Laura! Thank you for reaching out to us! I'm afraid we don't have any active discount codes at the moment. Sorry to disappoint 😔 However, you can stay updated on any future promotions by following us on Facebook or Instagram or subscribing to our newsletter😊🌿

[Patch @patch_plants]

@carolthornton Hi Carol! We appreciate your feedback. While we don't offer a guarantee, we provide a 30-day window for quality concerns. This allows plants to settle in and issues to surface. Apologies if your tree didn't thrive. Please reach out if you have further questions. Thank you! 🌿

[Patch @patch_plants]

@PhilippaNewis You're most welcome, Philippa. Always happy to help! 😊

[Patch @patch_plants]

@MusingsAndMusic Hi Parisa, we're sorry to hear about this. Please drop an email to [email protected] and our customer service team will be happy to assist you with your plant. Thank you! 🪴

[Patch @patch_plants]

@laurabolger Thank you so much for your kind feedback. We very much appreciate it and will pass it on to the persons responsible and the wider team. Have a pleasant weekend and our best wishes 🌿

[Patch @patch_plants]

@iamdydyy Oh no! We're sorry to see your plant struggling. Please send us an email at [email protected] or use the green 'help' button on our website to start a live-chat with one of our agents! 🌴

[Patch @patch_plants]

@carolthornton @TheReremouse Yay! Thanks, Carol! 🥰

[Patch @patch_plants]

@YanaPenrose Hi there! You can pre-order Christmas trees here: https://t.co/7AS4AHIDIY

[Patch @patch_plants]

@LittleMissYF @WPolyBoys Oh dear! We are very sorry that your experience with Patch has been a disappointing one. This is certainly not how we want our customers to feel. Please do reach out back to us and we'll do our best to rectify this for you. Thanks you!

[Patch @patch_plants]

@HiHunItsMarty Oh dear sorry about this! Please get in touch with our Customer Service team at [email protected], they'll be able to look into this for you. 🌱

[Patch @patch_plants]

@claire_durrant_ Hello there! Please send us an email at [email protected] and our plant doctor will be able to help. Thank you!👨‍⚕️

[Patch @patch_plants]

@_QueenOfNaps_ Thank you for bringing this to our attention! Please kindly email us at [email protected] and our team will take a look. Thank you! 🪴

[Patch @patch_plants]

@Mornizzle Oh dear we're sorry about this! We would like to make this right. Please drop an email to [email protected] and our Customer Service team will be able to help. Thank you!

[Patch @patch_plants]

@NeilEvansRocks Oh dear sorry about this! Please drop an email to [email protected] and our Customer Service team will look into this for you. Thanks!

[Patch @patch_plants]

@Hugh_1230 Hi Hugh! It is very likely that Jane is lacking humidity levels. She absolutely loves humidity so misting her regularly should help. For more advice, you can fill out this form and our Plant doctor will be happy to help. 👨‍⚕️ https://t.co/zq8lV6ESnC

[Patch @patch_plants]

@ellyjaynep Hi there! We're sorry about this and thank you for flagging. 📧 Please drop an email to [email protected] and our Customer service team will take a look. Thank you! 🌱

[Patch @patch_plants]

@miss_medway Hi there! We're sorry about this and thank you for flagging. 🏳️ Please drop an email to [email protected] and our Customer service team will take a look. Thank you! 🌱