Polly Mac

Always here for others but not forgetting myself in the process ❤️

[Polly Mac @paulinemc2]

Scheduled Hospital appointments cancelled for queens funeral is a disgrace and highly inappropriate #queensfuneral #Queen #NHS #cancelled

[Polly Mac @paulinemc2]

@bookingcom Like I said, your disregarding,irresponsible, care zilch that people are still booking this dirty hellhole on your platform, like me getting violently ill,yet you still advertise? why? #HLRioplayablanca #bewarned #Shocking #CustomerService #CustomerExperience #publichealthrisk

[Polly Mac @paulinemc2]

@bookingcom disinterested at hotel we booked on their platform & contracted gastroenteritis due to hotels filthy enviroment ,inc dirty mattresses,lukewarm cheap food,advertised 4 star and mis represented.B do not care #PublicHealth #poor #CustomerSupport #HLRioplayablanca #risk

[Polly Mac @paulinemc2]

@bookingcom I have further proof of the disgusting place your still advertising now, people getting really sick there ,HL Rio playa blanca is a public health hazard ,your taking no accountability. So dont think il just quietly go away. #CustomerService #CustomerExperience #poor #disregard

[Polly Mac @paulinemc2]

@bookingcom Hi I have sent you a DM as I am still waiting for a response that you said would be 5 days . we are outside that window? #CustomerExperience #CustomerService #promotedonyourplatform #ConsumerRights #misleadinglisting #healthrisk #publichealthrisk

[Polly Mac @paulinemc2]

This situation represents a serious failure of hygiene and health and safety standards at a property listed and promoted on your platform #publichealthrisk

[Polly Mac @paulinemc2]

@bookingcom I aim to lodge a formal health and safety complaint regarding my recent stay at hotel resort I become very unwell, representing a serious failure of hygiene and health and safety standards at a property listed and promoted on your platform #publichealthrisk #poor

[Polly Mac @paulinemc2]

@fatchef71 im trying to DM you re https://t.co/ikYEL4427h but wont let me

[Polly Mac @paulinemc2]

@bookingcom Hi FYI ive dmd you info you requested but i did obviously communicate with the hotel directly during our stay, they were disinterested, offered no help, the place is disgusting and i was really ill and you should not have this health risk property on platform #publichealthrisk

[Polly Mac @paulinemc2]

@bookingcom Why are you ignoring messages on your platform regarding a serious health and safety issue on accommodation we booked with you and I become really unwell as a consequence? #inadequate #CustomerService #poor #Shocking #breach #poorhygiene #formalcomplaint

[Polly Mac @paulinemc2]

@scs_furniture
After being advised weeks ago by scs manager we would receive some form of compensation because of abusive delivery driver etc , still nothing , not returning calls & being told HQ cannot help ? why ? #Shocking #disrespectful #poor #CustomerService #inadequate

[Polly Mac @paulinemc2]

@SCS_furniture
Why after we have been treated with such abuse & disregard & now have trust issues SCS , are we expected to go to Speke store Liverpool ourselves to raise complaint as HQ said nothing they can do since italian company took over ? #poor #CustomerService #sortitout

[Polly Mac @paulinemc2]

@SCS_furniture
#Shocking #CustomerExperience with abusive intimidating delivery driver ,being charged for cleaning product we said no too, Being left with no resolution following this experience still and being told nothing HQ can do & we need to go to store. #customerHelp #poor

[Polly Mac @paulinemc2]

@Argos_Online Can someone please take responsibility for the poor customer service issue i’ve experienced this week with yourselves ? within the hour three separate people have come on the chat from your team and are completely asking me the same things and not doing anything

[Polly Mac @paulinemc2]

@Argos_Online Shocking disregarding treatment by Argos & carrier DPD twice . blatantly lied on phone to clearly end call. driver spoke to mydaughter in passive aggressive manner . incident team was meant to call me ,no call ! #CustomerCare #Shocking #CustomerService #Shocking

[Polly Mac @paulinemc2]

@Kiiran21 @AsdaServiceTeam Their standards are shocking . A manager by the name of manvers was supposed to caall me wed morning following an awful experience the day before. #CustomerServiceFail #zeroempathy #Imstillwaiting

[Polly Mac @paulinemc2]

@AsdaServiceTeam I am still waiting for a call back from a manager named manvers at huyton asda liverpool as I was assured she would phone me wed morning following an awful discriminatory experience in store on tue eve #CustomerServiceFail #CustomerExperience #discrimination

[Polly Mac @paulinemc2]

Well done 👏 @marksandspencer for this. Other stores should take this lead. Too many assumptions that only self serve checkouts are ok ! Its Ignorant, rude and
#discriminatory #loneliness #hiddendisability #isolation
#visualimpairment #MentalHealthMatters
#CustomerExperience

[Polly Mac @paulinemc2]

@AsdaServiceTeam Asda Huyton Superstore are not providing accessible service and fair to everyoneThey should Remove barriers that might make people feel unwelcome. They should be Protecting people from discrimination based on their protected characteristics #CustomerServiceFail

[Polly Mac @paulinemc2]

@Denise_fergus Aw Denise Your Beautiful James is buried opposite my gorgeous caring Dad who passed away from leukaemia when we were just kids and my Dad age 46 😔 We always say My Dad will be protecting James up there. We often give James a cuddly or flowers. Im so so sorry for your loss ❤️💐🧸

[Polly Mac @paulinemc2]

@Mofoman360 Love Gino the lighthearted cheeky funny chappy ! its all a load of crap and people need to get off his case