Pawan Goswami

[Pawan Goswami @pawangos]

@airtelindia Pathetic service and response. Wifi outage for last 2 days in Sarjapur Bangalore Area. Still not resolved. even Airtel mobile data not working. Using Jio data to tweet this. its a working day and impacting number of users

[Pawan Goswami @pawangos]

@careinsuranceIN I have DM’ed details, please check

[Pawan Goswami @pawangos]

@careinsuranceIN Disappointed and feeling cheated by your service. While buying a policy connects me to an agent instantly, there’s no way to get support otherwise. I will not recommend your travel or health policies in the future

[Pawan Goswami @pawangos]

@careinsuranceIN Extremely disappointing that I’m unable to request policy cancellation due to changed travel plans across any support channel. It feels the option is deliberately hidden. I will refrain from choosing your policies in the future. Need support

[Pawan Goswami @pawangos]

@CustomerSu30031 @grok please check if this is an authentic Etihad support handle

[Pawan Goswami @pawangos]

@Etihad_Services I sent DM yesterday to @etihad and sent same to @etihad_services as well

[Pawan Goswami @pawangos]

@etihad Cancelled my ticket yesterday & requested refund to my credit card. But the last 4 digits showing are different from the card I used. Want to confirm refund isn’t going to the wrong account

[Pawan Goswami @pawangos]

@EtihadHelp Hi Team, I had cancelled my ticket yesterday and opted for refund to original source i.e. credit card, however last four digit of credit card are coming very different from my card used for booking, just want to make sure its not refudned to incorrect account

[Pawan Goswami @pawangos]

@BookMyForex Hi Team, i am not getting responses from team and dropped in couple of emails to share with me the status to get the replacement card but no luck yet! Can you please check and update

[Pawan Goswami @pawangos]

@BookMyForex hi team, i need a replacement forex card on priorities in next two days. I have been using service fir last 4 years but now i am told if you are a new customer then only we can deliver in 1 day for existing loyal customer its 5 days, are you penalising me for loyalty

[Pawan Goswami @pawangos]

@BookMyForex I have DM you the details and would really appreciate if you can expedite and get it delivered on priority.

[Pawan Goswami @pawangos]

@LivpureSmart Thanks yes its finally resolved however it was delayed beyond expectation and took 11 days. I hope it was just an aberration in service and this would be swiftly resolved in future

[Pawan Goswami @pawangos]

@LivpureSmart

[Pawan Goswami @pawangos]

@LivpureSmart Hi @livpuramart this is incorrect info, infact yesterday your representative spoken with me & he said to resolve this within yesterday but its not done. I am still waiting for RO installation. Its Day 9 of followup and if it cant be done do let me know

[Pawan Goswami @pawangos]

@LivpureSmart @LivpureSmart its day 11 now of followup no update no installation only passing the buck from one team to other. Clearly this is not the kind of service experience anyone would signup for.

[Pawan Goswami @pawangos]

@LivpureSmart Hi @livpuramart this is incorrect info, infact yesterday your representative spoken with me & he said to resolve this within yesterday but its not done. I am still waiting for RO installation. Its Day 9 of followup and if it cant be done do let me know

[Pawan Goswami @pawangos]

@LivpureSmart i think installing a new RO within 24-48 hour is just gimmick, i have been waiting for last 5days post payment and still pending with very poor customer support. I am considering cancelling my new subscription. But really disappointed with slow response

[Livpure Smart @LivpureSmart]

@pawangos @pawangos
Dear Sir,
We tried to reach you on the number available in our records. Unfortunately, we could not connect, request you to please share an alternate number to serve you better.
Thank You!

[Pawan Goswami @pawangos]

@LivpureSmart @LivpureSmart still waiting for resolution

[Pawan Goswami @pawangos]

@LivpureSmart Hi Team, still waiting for resolution, does it take 7 days to process it?

[Pawan Goswami @pawangos]

@LivpureSmart Hi @LivpureSmart team, i am being patient for last 7 days and it was your commitment to install it in 24-48 hours, still no one contacted to tell that its getting done today. Do tell us if that was a marketing gimmick?

[Pawan Goswami @pawangos]

@LivpureSmart Hello @LivpureSmart team still no progress, its Day 6 after payment and installation is still pending