Payoneer Customer Care

Welcome to Payoneer's official handle for customer inquiries. For industry tips & Payoneer updates follow 👉 @Payoneer

[Payoneer Customer Care @Payoneer_Help]

@ferparo1 @Payoneer @ferparo1 Hi there! We understand how frustrating this situation is for you. Upon checking, we can see that our team has already reached out to you via email. Please reply to that email for further assistance.

[Payoneer Customer Care @Payoneer_Help]

@ignacionf @Payoneer @ignacionf Hi there! We want to help, but we need your details to do so. Please check your
mailbox. There you should have an email from us with the reference number in the following format: xxxxxx-xxxxxx. We hope to hear from you soon.

[Payoneer Customer Care @Payoneer_Help]

@MohdSaquib566 @Payoneer We are sorry to hear about your experience. Our Customer Care team is here to help ensure this issue is resolved. Could you please reach out to them at https://t.co/5tu3P89SoK with more details?

[Payoneer Customer Care @Payoneer_Help]

@EssaKha05956048 @Payoneer @EssaKha05956048 Hi! We understand your frustration regarding your pending payment. Our team has already contacted you via email with the next steps. Please check your inbox and reply to that message so we can assist you further.

[Payoneer Customer Care @Payoneer_Help]

@Ikramkhanns @Ikramkhanns Hi! We understand your frustration regarding your locked account. Our team has already contacted you via email with the next steps. Please check your inbox and reply to that message so we can assist you further.

[Payoneer Customer Care @Payoneer_Help]

@Maksoyed @serhio182 @Payoneer @Maksoyed Hi there! We're sorry to hear about the delay and the issue with your account. If you have a reference number, please share it with us so we can look into this and assist you promptly.

[Payoneer Customer Care @Payoneer_Help]

@SpyWebApparel @Payoneer @SpyWebApparel We're sorry for your experience & the wait. While we aim for prompt responses, a follow-up message will be provided shortly. Thank you for your understanding! As sometimes we can't reply as quickly as we'd like.

[Payoneer Customer Care @Payoneer_Help]

@itz_zaid9 @Payoneer @itz_zaid9 Thanks for sharing your customer ID; we have located your account. Our team is taking a look at this closure and will send you an email in no time. We really appreciate all your patience; see you soon!

[Payoneer Customer Care @Payoneer_Help]

@Charlzz25 @Charlzz25 Thanks a lot for sharing your transaction ID. We apologize for the waiting. Our team has located your account; they're taking a closer look at this delay and will be contacting you in no time. Thanks for your patience during this time.

[Payoneer Customer Care @Payoneer_Help]

@_Ros1ta @Payoneer We are sorry for this inconvenience and we want to get this resolved for you. The quickest way would be to contact our Customer Care team here: https://t.co/5tu3P89SoK

[Payoneer Customer Care @Payoneer_Help]

@_Ros1ta @Payoneer We are sorry to hear about your experience. Our Customer Care team is here to help ensure this issue is resolved. Could you please reach out to them at https://t.co/5tu3P89SoK with more details?

[Payoneer Customer Care @Payoneer_Help]

@ignacionf @Payoneer @ignacionf Lamentamos la frustración que esto te ha causado. Entendemos tu preocupación y queremos revisarlo. Por favor, compártenos tu número de caso o referencia para verificar el inconveniente y brindarte más información.

[Payoneer Customer Care @Payoneer_Help]

@haroonkhan_015 @Payoneer @haroonkhan_015 We sincerely apologize for the delay and understand how frustrating this has been. We’re actively working to get an update on case #260630-013652. As soon as our specialists respond, we’ll contact you by email.

[Payoneer Customer Care @Payoneer_Help]

@Toyin73243297 @Toyin73243297 Thanks for sharing your reference number. We have located your account; our team is taking a look and will send you an email in a minute. Thanks againg for flagging this matter. We'll see you soon!

[Payoneer Customer Care @Payoneer_Help]

@Mehran_Sattar_ @Mehran_Sattar_ Thank you for reaching out and sharing your feedback. We’d like to help. Feel free to send us an email or share your reference number here, and we’ll be here to review your case and assist you further. Thank you

[Payoneer Customer Care @Payoneer_Help]

@iamtakikhan @Payoneer At Payoneer, our commitment is to deliver the best customer experience and we apologize this was not the case. To address this issue effectively, we recommend reporting it through our Customer Care channels and a team member will investigate the situation: https://t.co/5tu3P89SoK

[Payoneer Customer Care @Payoneer_Help]

@maria_mouk @maria_mouk Thank you so much for letting us know. We'd like to see what's going on, but we'll need your case details to do so. Please provide us with a recent reference number; we'll be glad to take a look and get in touch. Hope to see you soon!

[Payoneer Customer Care @Payoneer_Help]

@ignacionf @Payoneer @ignacionf Lamentamos mucho la situación. Entendemos que esta puede no ser la más cómoda, pero es importante que nos mantengamos dentro de las regulaciones para mantener la plataforma segura para todos. Permítenos saber si tienes alguna duda.

[Payoneer Customer Care @Payoneer_Help]

@tanaka_kc10 @tanaka_kc10 Thanks for the follow-up. This is certainly not our standard.
We have asked our team to take another look here. We'll send you a new message as follow-up too. Please reply to this email if you have any other questions.