Phil Coleman

Postdoc researcher musing on a mish mash of things

[Phil Coleman @pd_coleman]

@virginmedia Once I finally got through to the retentions team, issue was sorted in 3 minutes flat 👍

[Phil Coleman @pd_coleman]

Being on hold @virginmedia is literally the most painful company interaction. And from a communications company too. The annual battle to keep my loyalty discount :-(

[Phil Coleman @pd_coleman]

@bodireel hello do you still exist?

[Phil Coleman @pd_coleman]

“Open until 8pm” @StarbucksUK

[Phil Coleman @pd_coleman]

@NatWest_Help That’s not the case, I’ve had texts before and since. Card reader’s in the post. Why does it take so long to update the mobile number?

[Phil Coleman @pd_coleman]

First time with @NatWest_Help online banking. Logged in - good! Please enter your mobile number. Done! Now apparently I’ve changed my mobile number and I can’t get access to the app at all, and only restricted access online, for 3 working days

[Phil Coleman @pd_coleman]

@NatWest_Help hello, I started to open an account at the weekend but didn't get any email confirmation - is that normal?

[Phil Coleman @pd_coleman]

@AskNationwide Can I DM you more info?

[Phil Coleman @pd_coleman]

@AskNationwide hello, if I switch one of my current accounts to another bank, are there implications on the remaining accounts, cc, savings etc? Thanks

[Phil Coleman @pd_coleman]

Tonight’s @Tesco driver “hello, I’ve sailed here with your shopping!”

Top service in very wet weather (see the state of the receipt!) - very impressed.

[Phil Coleman @pd_coleman]

@AskNationwide And apparently not interested in talking about it. Maybe it’s time to go elsewhere

[Phil Coleman @pd_coleman]

It's pretty ironic that @AskNationwide have launched a big ad campaign encouraging regular saving when they've just trashed all their interest rates :(

[Phil Coleman @pd_coleman]

@LNER That would explain it, thanks!

[Phil Coleman @pd_coleman]

@LNER hi I’m struggling to find a sensible route from Durham to London on 10th Nov, am I missing something?

[Phil Coleman @pd_coleman]

@LNER Around 9 or 10 am ideally, all the options I found needed a change and connected with xcountry or grand central

[Phil Coleman @pd_coleman]

@CenterParcsUK Is that big enough for 17 month old?

[Phil Coleman @pd_coleman]

Hi @CenterParcsUK do you provide travel cots in lodges?

[Phil Coleman @pd_coleman]

Interested in @getyolt but @AskNationwide not supported, are you working on this?

[Phil Coleman @pd_coleman]

@CostaCoffee @innocent That’s a relief, they’ve been out of stock a few times round our way so I was getting worried!

[Phil Coleman @pd_coleman]

Hey @CostaCoffee have you stopped selling @innocent kids smoothies?