@Sian_Birtchnall@helptobuy We did get the redemption letter today but our solicitor has said itโs wrong ๐ so now got the pain of trying to get it corrected!
@Sian_Birtchnall@helptobuy No luck. I tried calling for 4 hours yesterday and 2 hours so far today and canโt get through. Iโm worrying we are going to loose our dream home as the seller had 6 week deadline and Iโm 5 weeks in chasing. Itโs the only but holding up our chain.
@helptobuy was told we would have redemption figure last Wednesday. Never came. After hours on phone and being cut off. Spoke to Lisa who promised a call back today and had nothing yet. This is beyond ridiculous. We just need the redemption!!!
@Brads10 Itโs so ridiculous. I was even looking to see if they had jobs just to get it sorted and then leave as probably be quicker๐. At a loss of what to do now
@Brads10 @jones_mcnamara @helptobuy Itโs so frustrating isnโt it. Everyone else in our chain is ready to go itโs just this now. The people were buying from will potentially lose their new build plot if itโs not sorted!
@helptobuy please contact me. We emailed 3 weeks ago. I spoke to someone Saturday they said we would have the redemption figure Wednesday. We are on a tight deadline of 6 weeks and weโre on week 4 now. We will loose the property if we donโt get this sorted.
@helptobuy Please can someone help. I was on the phone all day yesterday no answer cut off after each hour and a similar thing today. I need the redemption I canโt complete without it.