Pearly Gupta

Learner, Believer, Dreamer, Achiever, Fitness Fanatic, Star Gazer

[Pearly Gupta @pearlygupta]

@IndiGo6E dear team,
Would anyone pls re confirm if my laptop bag is counted as a cabin bag as per the new rules or can I still carry a regular cabin suitcase along with the Laptop bag ?

[Pearly Gupta @pearlygupta]

And while I understand the luggage can be delayed in getting loaded as a result of severe weather conditions out of anyone’s control but not having a single staff from the airline at the Report Baggage Handling can be another improvement area to smoothen the process for everyone.

[Pearly Gupta @pearlygupta]

@lufthansa while we appreciate the airline and the staff onboard is very helpful and courteous the fact that the aircraft sets a very cold temperature throughout the flight is very uncomfortable. I wore 2 thermals, a sweater and an overcoat still managed to catch bad cold in 7hrs

[Pearly Gupta @pearlygupta]

@lufthansa It seems to be not allowing us to save the date while checking in since our transit is in another country and connecting flight isn’t Lufthansa. Both destination and transit country are EU and under Type C

[Pearly Gupta @pearlygupta]

@lufthansa unable to checkin on the website.

[Pearly Gupta @pearlygupta]

@BorzoIndia Another case is no security measure - anyone can login from any other delivery persons id and come to get the order.

When you call the assigned person from the app you will be surpised they never came to pickup ur order instead send someone else- good luck debating with them

[Pearly Gupta @pearlygupta]

@BorzoIndia what a shame.
Charging customer a fee for Deliver Now and the courier person is allowed to take multiple orders in between hence delaying the delivery by more than 2hrs

And delivery guy has the audacity to say he can’t do one order at a time. Such a shame.

[Pearly Gupta @pearlygupta]

@BorzoIndia And this is happening more and more with Borzo continuously. Either they will go for Deliver Now but carry other devices to fulfil more orders or will do it right in front of the Borzo app and nothing can be done.

[Pearly Gupta @pearlygupta]

@BorzoIndia Yesterday’s rider said I’m not going to come so far for only one order so nothing Borzo can do to me.

[Pearly Gupta @pearlygupta]

@BorzoIndia I think these kind of situations are repeatedly happening with Borzo due to the rule and regulation change. The riders shouldn’t be allowed to misuse people’s hard earned money and time by carrying multiple orders in between.

[Pearly Gupta @pearlygupta]

And they went to deliver another order in the middle of my order and delayed my order by more than 50mins. Upon all this they had the audacity to shout at me. There should be strict policy to stop other people from using other ids.

[Pearly Gupta @pearlygupta]

@BorzoIndia is there no way you check the id of the person who is a registered as an agent and logs in from a different phone?The person shown on my order was not the person who actually came to pickup the order. Some other person took my parcel impersonating this assigned person

[Pearly Gupta @pearlygupta]

@MobiKwikSWAT any idea why no one seems to be solving an issue where the money has gone into MobiKwik account but can no where be found ?

[Pearly Gupta @pearlygupta]

@MobiKwikSWAT Is there a way I can get a faster resolution? My money is no where to be found

[Pearly Gupta @pearlygupta]

@MobiKwikSWAT no way to contact the support for a money that was deducted and cannot be found anywhere on the app.

[Pearly Gupta @pearlygupta]

@MobiKwikSWAT I have reached out on DM pls check.

[Pearly Gupta @pearlygupta]

@ProcterGamble I’ve recently received an invitation letter email from [email protected] and to me it totally looks suspicious because https://t.co/mdMBvjE3IO and not .in
Along with this email I also have received an sms. If you can pls check on is possible fraud.

[Pearly Gupta @pearlygupta]

@StarQuik is there a way to reach out to your team other than the slow CRM and never connecting phone number ?

The order was supposed to be delivered yesterday - 07th June between 10am to 2pm not only there was no update till today I have no way to find out where is my order.

[Pearly Gupta @pearlygupta]

Just 2min ago near Devipada - one whole lane is filled with empty buses.
Causing crazy traffic.

@MTPHereToHelp @mybmc @MumbaiPolice

[Pearly Gupta @pearlygupta]

@BorzoIndia two payments got deducted on 19th March via my Gpay account and since then I have raised so many requests through you chat on the app but no refunds have ever been processed. Such a scam.