Penelope Deib

[Penelope Deib @pennydeib]

@Le_Vahlf @StandardBankZA My husbands fraudulent transactions returned by Standard Bank last night and new amounts totalling R10000. taken this morning, despite altering limit on app to R200 last night and new card not yet delivered! Fraud line still not answering after 90mins.

[Penelope Deib @pennydeib]

@Le_Vahlf @StandardBankZA I have never used my account online and have limits set. Without a data breach at your headquarters, how can I have multiple fraudulent transactions over my limits?

[Penelope Deib @pennydeib]

@Le_Vahlf @StandardBankZA I had fraudulent amounts taken from my account on 18th June and finally received money back yesterday (minus international charges!). Then yesterday my husband had R9000. fraudulently taken despite having limits on his account. 2 hours to get through to fraud department.