Pepijn

Marketing Manager @ Content Guru

[Content Guru @cgchirp]

We’re reflecting on a record-breaking year! 🌟

@SSTsean shares insights on our success with Charlie Mitchell from @cxtodaynews. Discover the game-changing industry trends like #GenAI and the rise of #DigitalCustomers that will shape the next 12 months. 🚀 #BigCXUpdate

[Content Guru @cgchirp]

Excellent #CX depends on more than just your #tech stack. It relies on nurturing your agents’ soft skills and providing the right training.

Read our latest blog to find out how you can foster outstanding experiences for every customer, every time: https://t.co/32jImVzHaA

[Martin Taylor @MHTMartin]

The success or failure of your #CX hinges on your ability to react quickly. Being able to respond quickly to changes, to head off disaster before it strikes, is what sets CX leaders apart. Read more in @cgchirp's #Blog: https://t.co/abbxG2v564

[Martin Taylor @MHTMartin]

Last week, @cgchirp held our first Product Advisory Group in the Netherlands.

Our customers shared their insights, and had an exclusive sneak peek at the latest additions to 𝘀𝘁𝗼𝗿𝗺® RECORDER™ which provides voice and screen recording: https://t.co/58Q8WFclMy

[Martin Taylor @MHTMartin]

🎉 .@Cgchirp is thrilled to win Best Technology Partnership at @CCA_Global Awards 2024 with @DVLAgovuk! Our 𝘀𝘁𝗼𝗿𝗺® solution, supported by @WavenetUK, has revolutionized citizen interaction, boosting DVLA to 4th most improved #CX nationwide! 🏆 #TechInnovation #AwardWinners

[Content Guru @cgchirp]

The 2024 Police and Crime Commissioner and metro mayoral elections take place next week! 🚨🗳️

Read @MHTMartin's article in @PolicingInsight on how forces must blend people and #tech to tackle today's modern policing challenges head-on!🕵️‍♂️💻: https://t.co/nLyo9onI8g

[Content Guru @cgchirp]

Facing soaring demand, slashed budgets, and declining #CX? Elevate interaction quality and first-contact resolution without overburdening your team or costs with #AI-driven self-service. Watch Edward Winfield's speaker session to learn more: https://t.co/uNUB47kzPb

[Martin Taylor @MHTMartin]

With over 1000 nominations from across the UK, @cgchirp is pleased to announce that we have been shortlisted for the 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿 𝗔𝘄𝗮𝗿𝗱 at the Great British Business and Community Awards! Want to find out why? Click here: https://t.co/GtLEdaajXe

[Martin Taylor @MHTMartin]

Have you heard the news?

Earlier this month, @cgchirp won the CX Today award for 'Best Enterprise Contact Center Platform' for our 𝘀𝘁𝗼𝗿𝗺® #CCaaS solution. 🏆

Click here to find out why: https://t.co/ybGVddE09O

[Content Guru @cgchirp]

We are at the Citizen Experience Partnership Network (CXPN) today! Don't miss Edward Winfield's speaker session at 09:35 to learn how leading public sector organizations are already repairing the relationship between state and citizens: https://t.co/D6JM7hAm0b

[Content Guru @cgchirp]

On Monday, we will be at the Citizen Experience Partnership Network (CXPN)! Don't miss us. Come and learn how #AI will help you navigate budget cuts, and revolutionize your overall experience: https://t.co/dUUVAoKaf9

[Martin Taylor @MHTMartin]

Last month, @cgchirp took @ccw_berlin by storm!

Attendees were blown away by the speed and innovation showcased by our #F1 simulator and live 𝘀𝘁𝗼𝗿𝗺® platform demos.

Missed the action? Discover how exceptional #CX can revolutionize your business: https://t.co/yX1wgOBkGY 🚀

[Content Guru @cgchirp]

It's Day 2 of the @ccw_berlin Trade Show...Watch below to find out what we got up to yesterday!

Want to learn how to get the best from #GenerativeAI? Don't miss @sstsean's Speaker Session: AI Killer Apps @ 𝟭𝟭:𝟬𝟬 today: https://t.co/Ldeyt2RkFF

[Content Guru @cgchirp]

We will be presenting tomorrow at the #ICCRA Congress! Come and chat to us to learn more about our work with mission-critical services: https://t.co/hywa61Ff59
#policing #bluelight

[Content Guru @cgchirp]

We are at the #ICCRA Congress tomorrow! Come and gain invaluable insights from industry leader, @MHTMartin, on how to make your #ContactCenter hyper-efficient https://t.co/O3T1xOTYYj

[ContentGuruNL @ContentGuruNL]

Wat een mooi Kennisevent over Klantcontact was het weer afgelopen week!

In Artis hebben we met sprekers, specialisten en deelnemers de vraag beantwoord 'How to innovate CX!'. Dank allen voor jullie bijdrage en tot volgend jaar!

[Content Guru @cgchirp]

We’re at CPaaS Acceleration Alliance's Acceleration Summit today to showcase our 𝘀𝘁𝗼𝗿𝗺® solution. Find out more: https://t.co/OKnWZcXLik

[Martin Taylor @MHTMartin]

@cgchirp discusses all things #CloudMigration in @cxtodaynews: https://t.co/ycCe3rrNHJ

[Content Guru @cgchirp]

We’ve been positioned as a Challenger in the 2023 Gartner® Magic Quadrant for Contact Centre as a Service! Read the full story: https://t.co/bsSEEYenof #MagicQuadrant #Gartner

[Content Guru @cgchirp]

The team visited @WWF's Living Planet Center to see how it is using 𝘀𝘁𝗼𝗿𝗺® to enhance its customer-facing contact center. We also checked out the Content Guru Auditorium, of which we are proud sponsors! https://t.co/oqJfXgn8pZ