Kinjal

[Kinjal @perfectatdat]

@EurekaForbes Geneus purifier down for 16 days. Parts replacement takes forever. Ticket : CM-080326-68263833 #CustomerServiceFail

[SinSu @SujitaSi]

@mpcb_official we the residents of Godrej Boulevard properties Pune are suffering from loud construction noise beyond the permissible limit and beyond the permissible time .
@GodrejProp @GodrejEnt_group @PMCPune @CMOMaharashtra

[Kinjal @perfectatdat]

@IndiGo6E has stranded passengers from Pune to Kolkata for over 15 hours at Pune airport. Either refund or reschedule @DGCAIndia @MoCA_India @RamMNK

[Kinjal @perfectatdat]

@kevalparmar39 @MSEDCL @CMOMaharashtra 4 tickets have been raised and 3 of them have been closed without resolution. Here are the details 0000036661886, 0000036662996, 0000036663594, 0000036666683

[Keval Parmar @kevalparmar39]

There is a power cut since 7 hours in Manjari Khurd area (0817- Hadapsar)
There is no updates/information from
@MSEDCL yet.
In last 24 hours its 4th power cut, not sure what MSEDCL is working upon ?
Due to your irresponsible act people are suffering.
@CMOMaharashtra @MSEDCL

[Kinjal @perfectatdat]

@atomberg_tech faculty product, zero customer service. Repeated calls and emails to customer support, no technician visit and tickets closed without resolution #zerohelp

[Kinjal @perfectatdat]

@sk_silicon @CPPuneCity @PuneCityPolice These bike silencers should be banned and confiscated.

[Kinjal @perfectatdat]

@porterit_ no customer service available for house shifting assistance. Numbers 020-4410 4444, 020-6268 4444 press 2, both numbers say that we will call you back, but never do. Even emails on [email protected] do not respond to queries #CustomerServiceFail

[Kinjal @perfectatdat]

@EurekaForbes Another 4 days and still the Geneus purifier is lying dead. Technician says parts not available. If I need to buy packaged water for half a month every month, what use is your purifier then?

[Kinjal @perfectatdat]

@EurekaForbes Hardly 15 days have gone since the last repair and the purifier again broke down. I have raised a request. Please send a technician who knows his job

[Kinjal @perfectatdat]

Everytime for a service I need to raise it on Twitter make several repeated escalations and then after a lot of attitude from the technician I get a visit @EurekaForbes

[Kinjal @perfectatdat]

@EurekaForbes 10 days my Geneus purifier is lying inactive waiting for service. No technician visits. The result of buying the most high end product from you
#aquaguard #CustomerServiceFail

[Kinjal @perfectatdat]

@HathwayBrdband Finally received the balance amount yesterday. Thank you for completing the work.

[Kinjal @perfectatdat]

@HathwayBrdband It's more than 12 days I have been following up for disconnection but noone has addressed the tickets. You are holding my balance amount and are refusing disconnection. The tickets get automatically closed and I get disconnected by the IVR #poorcustomerservice

[Kinjal @perfectatdat]

@HathwayBrdband More than month now since the device was collected. The ticket got closed too last week. The balance amount has not been transferred yet. I don't understand how many times do I need to follow up for a disconnection. Been a customer for over 5 years and this is how I am treated

[Kinjal @perfectatdat]

@HathwayBrdband Been over a week since the device was collected. Still no email or phone informing about the eta of the refund.

[Kinjal @perfectatdat]

@HathwayBrdband The device collection happened on 18th August. Thanks for getting it done. Still have a question. When shall the balance deposit be refunded?

[Kinjal @perfectatdat]

@HathwayBrdband The tickets were closed again without resolution. I am told device pickup person is on leave hence the delay. Like really there are no replacements to do a simple device pickup?

[Kinjal @perfectatdat]

@JioCare You are repeating yourself. That is not my question.

[Kinjal @perfectatdat]

@JioCare I received an account suspension message at 1:13am stating I had 2 days time before it gets permanently suspended but the uninstallation was initiated the same day at 7:14am. Customer care says it can't stop the uninstallation. Why in a hurry when I am ready to continue?