@mum_years@HelpAtGeorge I’ve got the same issue! They are totally incompetent, I’ve been promised a full refund several times and still nothing weeks later!
@HelpAtGeorge@asda Seems a lot of customers have not been refunded, won’t be shopping with you ever again! It’s been a complete shambles! Still no refund after waiting weeks and customer service has been none existent….
No reply to my DM …. And no refund checked with bank. I’d like proof sending today before I take this further as it shouldn’t be this difficult or take this long!
@HelpAtGeorge Can you reply to DM? Ridiculously slow and none existent customer service over this matter (ie your error) No surprise the items got damaged because you sent them in a thin plastic bag! Still no refund…
Another terrible company @VodafoneUK imagine referring my dead dad to a debt collection agency after he passed away 3 months ago. He owed nothing and was out of contract !! #Incompetence