@Gray__Z@UberUKI_Support@McDonaldsUK Wow, that's awful! You're left pretty powerless too. Hopefully they'll pick it up here and you'll get it resolved.
Neither @McDonaldsUK nor @ubereats_uk will help with an incorrect order. They make it impossible to contact them and then just shut you down. Won't be using either of them again. Ridiculous.
@RollsRomero4@McDonaldsUK@ubereats_uk Exactly! I won't use it again. I especially loved the part where @McDonaldsUK tell you they're charging you £2.50 to "manage your order" and then don't manage your order!
@RollsRomero4@McDonaldsUK@ubereats_uk That's what @McDonaldsUK did on their bot chat. The upload wouldn't work for the receipt, then they just kept timing out and repeating. Hopeless. I used Ubereats live chat after finding the help button at the top of my confirmed delivery.
@RollsRomero4@McDonaldsUK@ubereats_uk I think it's luck of the draw as to who you get. The system is flawed. It was @McDonaldsUK fault (missing items, burned food) but because @ubereats_uk delivered, I had to speak to them. Then, the refund came from McDelivery!
@UberUKI_Support Uber weren't actually at fault but have refunded me for the missing items, so thank you. @McDonaldsUK will be hearing from me tomorrow.
There's still no guarantee that it will be working by then. What am I supposed to do without a fridge for this length of time? Ridiculous service, not fit for purpose. 2/2
Do not take out extortionate cover with @DandG_Global They are now on their third visit in the space of a few months, for the same fault, which renders my fridge freezer useless. I've had to bin all food and will have been without a fridge for 11 days by their "repair" date. 1/2
@MAFShysteria I think he was anxious and went for platitudes. The hand rubbing could have been reassurance for him too. He's got a great job and seems genuine. Hopefully he'll settle down. 🤞🏻
@virginmedia Bombarding my dad's email account and then cutting me off every time I try to call them. Bereavement is hard enough without this nonsense. You've already been informed of his death, why do this??
@TheRAC_UK get some stick but they have never been anything other than saviours to me. Having a really bad time at the mo and Kevin got my wee car on the road to let me get home. Super heroes!
@PastoralKaty I don't doubt people feel invisible and I accept some lack of interaction can be down to being preoccupied, but it's been made to sound like an effort. Learn colleagues names, be kind. Should be automatic.
@PastoralKaty I know this is well meant, but it comes across as highly patronising to me. You shouldn't have to make an effort or be told to learn people's names or to be kind to them. They're your colleagues. 😕