Had the worst ever experience with @GulfAir from London to Pakistan.
Poor food, long transit time, painfully slow service at @BahrainAirport
Worst of all one of my checked-in baggage was lost and still no sign of it, it’s been 5 days!
@RCPCHtweets is there an issue with accessing Kaizen or the website in general? My username and password is no longer being recognised! And your phone lines are not working #rcpch#rcpchkaizen
@AskMandP@mamasandpapas#poorcustomerservice assured that a manager from the brand reclamation team will call on https://t.co/XYpwHdhBR2 call yesterday or today. Broken pram >1month. Refuse to call for the FOURTH time!
@mamasandpapas terrible customer service! Brand reclamation team take 3d at a time to reply back to same email thread. I’ve been without a working pram for >1m. Promised on Monday that a manager will call me on Tuesday.. no call yesterday or today!!! #poorcustomerservice
And when asked to confirm LGW to Rhodes hold luggage weights. Told that both bags were again overweight & we should have been charged! (Bag 1 17.1 and bag2 17.7!) if total weight allowance is 40kg how is this possible?! Where is the extra kg coming from? #lies#weighttampering
@easyJet@easyJet_press Travelled from Rhodes to LGW on 10/10/22. Despite being within the weight limit we had to pay €60 for extra 4kg at Rhodes airport! Your customer service are now saying that we were 13kg overweight & should’ve paid more! #UNFAIR#WRONGCHARGE#LIES
@JohnLewisRetail@johnlewishelp I have been trying to contact your customer service for 10 days and unable to speak to anyone via chat or phone. Ordered a product 4 weeks ago and no delivery yet. Where is my order???
@JohnLewisRetail@johnlewishelp I have been trying to contact JL for ten days now with no reply via chat or phone. I have waited 4 weeks for my order and still no delivery. Where is my order?
@AnglianHome thanks for building an illegal/dangerous extension. Apparently, for the past 2yrs we’ve been living with sewage leak & illegally installed boiler. Kitchen sink & boiler now immediately decommissioned. No hot water and 2 young kids & you don’t answer the phone.
@MattHancock can test & trace please distinguish between pre and post mortem results! My mother really doesn’t need harassing 12 days after my dad’s death due to his 10 days post mortem covid result...a little compassion maybe??
@ASOS_HeretoHelp @ASOS really disappointed with your customer service. Have had to contact customer care 4x now to get a refund issued since 01/01/21. Getting very frustrated at being promised a refund and it not appearing in my account!
@HelloFreshUK we are hugely disappointed with your service this week. Our order has been cancelled due to the “courier returning it back to you”. Considering I’m heavily pregnant and shielding from covid, we were relying on this order to avoid having to go out! #unacceptable