@CityPowerJhb - can you please advise with an update for power outage affecting Vorna Valley and Kyalami since around 11am. Ref CPWEB5154821 and CPWEB5154835.
@TelkomZA I am really frustrated now as customer service from Telkom is zero. It is pathetic and you don’t care about your customers. I am going to terminate my contract with you with immediate effect. I don’t care what your fine print says
@TelkomZA This is still unresolved. DMing you didn’t help. I was told that the technicians will be working on my tower yesterday. Today it has been nothing else but duck n diving. Where do u think I get the money from to buy all this data as I paid for my Wifi beginning of the month
@TelkomZA - I have never in my entire life received such a pathetic service for what I pay for. My case has been escalated for 3 weeks now. No WiFi at home and I have kids doing online schooling. 95679032 - case number. Been promised that someone will call me
@TelkomZA I wish I could as buying data is expensive. Hi, my LTE WiFi has been down for 2 going on 3 weeks now (Ref: 95679032). This has really inconvenienced my family as my kids rely on it for online learning, and I’ve had to buy extra data to keep them connected. Please assist urgently.
@CapitecBankSA - I am struggling with using my app. My selfie is not being detected so can’t make payments to a new account. I went to the branch they tried to help, deleted the app and reinstalled and still dololo. That was 2 weeks ago n still waiting for som