Peter Yates

Business Manager. Determined to make a difference. Enjoys a challenge and good company.

[Peter Yates @PeterHarryYates]

A good checklist for life:
Think positively
Keep faith
Work hard
Stay humble
Be thankful
Respect others
Eat healthy
Laugh often

[Peter Yates @PeterHarryYates]

Just had a most unpleasant customer experience with @POCruises. The inability to finalise a booking because of an inadequate follow up process resulted in me losing my booking AND my deposit. P&O's customer service was nothing short of harsh and inflexible. Avoid them!

[Peter Yates @PeterHarryYates]

Nice work @DylanAlcott Great insights and advice! #ASBA2023

[Peter Yates @PeterHarryYates]

https://t.co/6Fb2s48dBa

I reckon you’ve always got to go back to the roots of the game, and the roots of the game in Australia is club rugby", Jones said.

I agree, but I'm not sure how sacking Dave Rennie and appointing Eddie Jones will get a greater focus on the grass roots.

[Peter Yates @PeterHarryYates]

Embracing the learning opportunities from the notable presenters at the CSNSW-hosted “Catholic School Governance - In the Spirit of Service” Education Law Symposium. #learning #governance #education #csnsw

[Peter Yates @PeterHarryYates]

@MattBronNZ @abcsport There were occasions where the referee turned a blind eye, missed things (just a mistake), was inconsistent, or made poor decisions. The ref should be apologising to rugby fans for his poor performance. Perhaps in the reverse situation you would understand the frustration?

[Peter Yates @PeterHarryYates]

But very commendable that both sides gave it a red hot go, despite the obvious difficulties thrown at them. #AUSvNZL

[Peter Yates @PeterHarryYates]

The refereeing inconsistencies in this test match are unbelievable. That is a complete disgrace! Fans will leave in droves if they have to put up with that type of incompetent officiating. #AUSvNZL

[Peter Yates @PeterHarryYates]

Be warned folks … Secure Parking will sting you for the fine print … Enter their car parks at your own risk. @secureparking

[Peter Yates @PeterHarryYates]

@originhelp I’m waiting “on hold” on the phone now for 7th time this week and have wasted hours already for zero result! It’s such a poor business!

[Peter Yates @PeterHarryYates]

“How NOT to run a business or provide customer service 101” … How many times must @originenergy place a prospective customer on hold and investigate their own poor service until something actually gets done?! What a terrible business model! #poorcustomerservice #originenergy

[Peter Yates @PeterHarryYates]

*Tompkins

[Peter Yates @PeterHarryYates]

#WALvAUS What a joke! That ball was deliberately knocked down. Beale (Australia) got 10 minutes in the bin for a similar thing, yet Tomkins (Wales) get awarded a try!?!

[Peter Yates @PeterHarryYates]

#WALvAUS It’s tough when you’re down to 13 in a rugby test.

[Peter Yates @PeterHarryYates]

What about perishable items?! How about taking some responsibility?! The failure to deliver and the failure to communicate has ruined a surprise, ruined a Friday night and now risks someone’s health! That’s bit appalling and unacceptable. Lift your game @woolworths !

[Peter Yates @PeterHarryYates]

Imagine trying to help a family struggling with COVID lockdown by buying a @woolworths ‘hamper’ AND IT DOESN’T ARRIVE?! So you try enquiring as to the whereabouts of the order, only to be told by a robot that there is over a one hour wait! 🤬 Where’s the customer service?? 😡

[Peter Yates @PeterHarryYates]

So I send a direct message and include my phone number … still nothing. No call and zero customer service. Now we have to call them to find out what’s happening. All @woolworths can do is blame a delivery driver!

[Peter Yates @PeterHarryYates]

@woolworths You could start the whole customer service journey by removing the annoying “banjo hold music” and just answering the phone!

[Peter Yates @PeterHarryYates]

@gusyates Time for Mills, Landale, Kay and co to renegotiate.

[Peter Yates @PeterHarryYates]

@trentdriver Great, in theory.