@sheila_irwin Thank you for your message. I do apologise for the delay in response to your order. If you could supply me with your order number and i can have a look into this for you.
@6719fca021c6458 Hello thank you for your message. I do apologise for the delay in response to your order. If you could supply me with the order number and i can have a look into this for you.
@emmaaawalker Hello thank you. I do apologise for the delay in response to your order. I have had a look at your order for you and it has been dispatched from us on the 29.11.17 and is being delivered on a 72 hour delivery service. I Have tracked your order for you with yodel
@emmaaawalker Hello thank you for your message. We do apologise for the delay in response we are experiencing a very high number of calls and emails and are trying to get through everyone as quickly as we can, apologies for any inconvenience caused.
@AHanlonBucher The last item you are waiting to recieve is the Feliway Diffuser and Refill - Diffuser & 48ml Vial from what i can see this item has arrived at the depot on the 25.11.17 this last item should be with you shortly.
@AHanlonBucher Hello thank you for your message. I do apologise for the delay with your order. I have had a look at your order for you and tracked it with dpd it says you have signed for the Drontal Worming Tablet for Cats - 1 Tablet and the Feliway Refill - 48ml could you pleqase confirm this.
@Sozozo Hello, please accept our sincere apologies for the delay in response. We have been experiencing an extremely high volume of calls and emails. Please may you provide your order number and I can look into this for you.
@glenjones5 Hello Glen, please accept our sincere apologies for the delay in response. We have been experiencing an extremely high volume of calls and emails currently and are doing our very best to get back to all customers. Please could you provide your order number.
@jos_orpin@MedicAnimal Hello, please accept our apologies, I can confirm we have not gone bust, if you would like to go ahead and send us a DM with your issue.