Alex Petrovic

[Alex Petrovic @petrov10]

@truckdriverpleb If you listen to readily available ATC recording, pilot who was on the radio was male, and if she was in fact part of the crew, it suggests she was the pilot flying. But ultimate accountability for all decisions is on the captain including the decision to let her land.

[Alex Petrovic @petrov10]

@Prynicalsick @ultimate_os @fosgoodwood Not their fault. But providing options would be nice given people have gone through great expense to be here (such as keeping indoor exhibits open or rolling the tickets to next year, or Monday event which I figured is not realistic). Options are 100% within their control!

[Alex Petrovic @petrov10]

@DinhoFUT_ @fosgoodwood Never suggested that…just more options than a refund that covers 10% of trip expenses for some people. Rolling the tickets for next year would be a reasonable option to provide instead of straight refund.

[Alex Petrovic @petrov10]

@ultimate_os @fosgoodwood I figured that much. My point is that refund does not compensate for the impact and had there been any visible warnings that inclement weather may result in cancellation, i would have purchased 3 day pass. Even keeping the exhibits open would have been better!

[Alex Petrovic @petrov10]

@SunwingVacay WG304 delayed by 2 hours yet no notification of the delay through flight status and alerts. Guess you guys are still sleeping???!

[Alex Petrovic @petrov10]

@Delta why have an online check-in when when you are making people wait at YYZ for 90 minutes to “verify” the documents? First and last time flying @delta!!!

[Alex Petrovic @petrov10]

@Avis I am glad it is of a concern to you but that does not solve my problem. I had to pay for the damage, in spite of following every step that your staff suggested and having paid 30 EUR per day in insurance.

[Alex Petrovic @petrov10]

@Avis Rented a car in Belgrade with full insurance. Wheel hubs got stolen, Avis sent me to police, who sent me back to Avis who sent me back to police. In the end, paid ~220 EUR for “damage”. Will never use Avis or recommend again. Customer comes last with unhelpful staff!!!!

[Alex Petrovic @petrov10]

@dhlparcel hi, any chance someone can help with investigation on parcel stuck in Frankfurt? All online options lead to German language options even when they start in English. Option to speak or correspond with a live person would be appreciated. Thx!

[Alex Petrovic @petrov10]

@apple why would you provide a pickup time to a customer for a device only to keep it in “processing” status for the whole day? Terrible experience and not what I’ve come to expect from the brand!

[Alex Petrovic @petrov10]

#bellcanada Really? You got to be kidding me? Home internet works 50% of the time and then this message!!!

[Alex Petrovic @petrov10]

@aircanada would be nice if your check-in staff actually worked at Pearson...or fix your self serve machines!

[Alex Petrovic @petrov10]

@Bell Issue with home service for 5 days already. 3 weeks ETA to fix with wasted day waiting for technitian to show. Way to treat your customers!

[Alex Petrovic @petrov10]

@AirCanada Forgot a suit bag in the aircraft today (AC881 from Paris). Flight attendant Angela went out of her way to find me and return it. Example of fantastic customer service and flight attendant’s commitment to going above and beyond. Big thanks!

[Alex Petrovic @petrov10]

Thanks! I’m sure they will but that’s not the point. Why sell 40 minute connecting flights if pax are frequently affected? https://t.co/SYH2WmD9an

[Lufthansa @lufthansa]

@petrov10 I am very sorry to hear that you were affected by a delay. Please approach my colleagues at the airport if you require assistance with a rebooking. I hope that you will be on your way soon. /Ella

[Alex Petrovic @petrov10]

On the third iPad Pro keyboard and this one failing at 12 months old again. Love Apple products and have many but keyboard is absolute garbage and beyond frustrating!

[Alex Petrovic @petrov10]

Pearson airport in Toronto. Terminal 3 as a great example how not to run an airport operation. 1km long line.

[Alex Petrovic @petrov10]

Waiting for 20 minutes for a stroller after a 4 hr flight AC1811 flight. Way to go Air Canada!

[Alex Petrovic @petrov10]

Lineup at the security at Pearson. Insane!