@AlisonKerr1 Hi,I am sorry about the negative experience you had, For Quick Response Please follow back and send the following details i assist you promptly:
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Bloody Evri! My morning so far:
10.15 - check to see if urgently needed @petsukofficial food is out for delivery. Evri tracking says it’s not. So
10.25 - get in bath
10.30 - receive msgs from Evri to say order is out for delivery & should be here later in day (it gives a window
@rowannic Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable Whatsapp number for assistance via DM.Thank you.
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@petsukofficial On two separate occasions now, I have been into your Merry Hill store, for flea treatment for cats, and both times there has been no one in store with the Key to the box. Surely this shouldn't be something that is taken home by one person?
@RSJ24229062 We are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your reachable number and order number we connect you with an agent who can assist. Thank you @RSJ24229062
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@petsukofficial please STOP using @CourierEvri . Just stop. Sick to the back teeth of eternal daily messages of delays. Order was placed 11 May. Excuses every single day.
@PhilipBellUK Hi,I am sorry about the negative experience you had, For Quick Response Please follow back and send the following details i assist you promptly:
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@petsathomesCs You already have these details!!!! Why have I just received a tel call from someone who doesn't speak English very well...asking me to brief him on the challenges I am having? Where is my order?
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