Retired librarian, interested in equality and diversity issues. Voluntary involvement as adviser and critical friend for public services. Church Elder.
@CostaCoffee Why have the staff at your Manchester Arndale branch been provided with only one copy of the NHS QR code which is located 10 yards away from the counter?
@MCRmetrolink Compliments to your driver of 3104b for noticing a carer with a disabled person in a wheelchair and checking her destination so that can be sure to give her extra time to leave the tram. #customercare