Phil Deakin

[Phil Deakin @phil_deakin]

@BigbluBroadband you cut me off yesterday by accident so I spent 1h30 with your team trying to get back online. Was promised a ring back today, no call, and waiting times are so long on helpline it keeps cutting me off after 15mins...

[Phil Deakin @phil_deakin]

@BigbluBroadband Trying for the 5th time to get through to your technical team - you've hung up after 15mins on the previous 4 occasions... Broadband speed has been sub 1Mbps for more than a week now.

[Phil Deakin @phil_deakin]

@BigbluBroadband Sounds like Avonline customer service... Sadly now that I'm trying to report a problem with @BigbluBroadband, you've changed the call queue system so I now just keep getting cut-off and told to ring back after 15mins in the queue... 4th time lucky tomorrow.

[Phil Deakin @phil_deakin]

@LNER Why does it take your customer service team 2 weeks to get back to you, even when I've asked directly and via twitter?! All I'm asking is to book a bike onto a train from Scotland to London and still no progress after a fortnight...

[Phil Deakin @phil_deakin]

@LNER - 54mins on the phone to web support, who say your system is not allowing a bike booking. Same thing happened last year, and I had to courier the bike for £100 after it turned out I'd been given the wrong advice.

[Phil Deakin @phil_deakin]

@aerochallenge Is your website going to be back online anytime soon? I've got 2x teams trying to enter, but have been unable to connect for over a month for the 2018 competition details. Thanks

[Phil Deakin @phil_deakin]

@plusnethelp Endlessly! 13.5hrs on the phone to them so far! I got cut off yesterday mid-conversation but am yet to receive a call back...

[Phil Deakin @phil_deakin]

@plusnethelp When are your lines NOT busy with a 30min waiting time?! Broadband down since 1st July and forever in a queue...

[Phil Deakin @phil_deakin]

@HMRCcustomers Rang your NI helpline earlier - 49mins before I was dropped by the line. Been on again now for 37mins - still waiting...

[Phil Deakin @phil_deakin]

@HMRCgovuk In queue to your NI helpline for 49mins earlier before being dropped by the line. Reached 37mins now - still waiting...

[Phil Deakin @phil_deakin]

@tommybarratt “@TheEconomist: Oil firms you have never heard of are booming. they grossed about $750 http://t.co/NsbRomXA”

[Rory Sutherland @rorysutherland]

Very sensible police reaction. I am sure that, after 9-11, Osama bin Laden's last remaining ambition was to blow up a Megabus on the M6.

[Phil Deakin @phil_deakin]

@petergregson 1026miles and £28,000 later, and we're still moving towards our target. Pls support or RT if possible. http://t.co/zYhBMho8

[Phil Deakin @phil_deakin]

@LondonBrompton Bugger - hope you're feeling better and I'm sure there'll be other big rides to come!

[Phil Deakin @phil_deakin]

@LondonBrompton how was DD?

[Phil Deakin @phil_deakin]

@LondonBrompton Can recommend some hills if interested?! Chepstow to Hereford particularly good...

[Phil Deakin @phil_deakin]

Land's End to John o'Groats on a fold-up bike for charity. Task completed, just hoping you're impressed. http://t.co/EGgxz13U

[Phil Deakin @phil_deakin]

@morganlloyd8 - 1026 miles, 32000ft and didn't walk once (inc 28% hills), top speed 45mph, and no back, knee pain etc. Thanks bud!

[Phil Deakin @phil_deakin]

1026 miles on a 3-geared #Brompton for 2 week #lejog for @sw_bd. No back, knee pain etc at all - @CyclefitUK, you did a bloody good job!

[Phil Deakin @phil_deakin]

Still cycling 1000miles on fold up bikes. Follow us @sw_bd. Raising money for @GreatOrmondSt, @Hospiceweald, @HelpforHeroes. £18k done.