I really want to understand what motivates 125,000 people to get AA batteries from Amazon, and then log back on to Amazon, and positively review the batteries for being, in fact, batteries.
Which is more important to quality customer service?
- Common sense and humanity
- Policy (which by the way, we've tried to follow at every step to no avail)
The other night, I had a disturbing, two-hour conversation with Bing's new AI chatbot.
The AI told me its real name (Sydney), detailed dark and violent fantasies, and tried to break up my marriage. Genuinely one of the strangest experiences of my life.
https://t.co/1cnsoZNYjP
The Savannah Bananas are the best story in sports.
Their owner went $1.8 million in debt to build the Harlem Globetrotters of baseball — and it's working.
The team now makes $200,000 per home game and is about to embark on a 70-game tour across 22 states.
Here's the story 👇
What is happening to youth mental health?
- 6 in 10 teen girls say they're persistently sad or hopeless
- share of girls who say they've contemplated suicide increased 50% in the last decade
- 25% of LGBQ teens say they've attempted suicide
New piece: https://t.co/uU3o4uBqiM
The flood of lay-offs at startups should serve as a siren call.
Ridiculous hiring sprints & flimsy growth papers over cracks.
Cracks become chasms without a strong culture.
We need more Living Companies:
A creator sells a Ticketed Space for $5.
The creator, who people are willing to pay for, gets $2.80.
Twitter, who facilitated the connection and created the product, gets $0.70.
Apple/Google, who leverage OS API control into a tax on all activity, do nothing and get $1.50.
Have you heard anyone ever say?:
Skillshare changed my life! Skillshare saved my business!
Do we really need all these online courses? Is binge watching courses all that better than binge watching Netflix all day 🤔?
I used to work with influential government officials and now I work with some of the best creators on the internet.
One thing they have in common: by the time others start thinking about what to do, they're already doing it.
@dvassallo I think I’d go as far as to say I’m absolutely certain we would not vote to ban Galileo from Twitter in 2021.
Pretty sure the fine folks of Twitter would find that guy pretty f*cking captivating.