Philips

Better care for more people 💙. Tweet @PhilipsCare for product questions. Read our House Rules:

[Philips @Philips]

@ChadCpwolf75 Hello! Please contact us to further assist you with this https://t.co/zl1P7cyxKQ😊

[Philips @Philips]

@M8_Suplele @Fnac @Nikof Nous vous prions de nous excuser pour ce désagrément. Si vous avez été affecté par ce problème, veuillez nous contacter en message privé sur nos réseaux sociaux pour prendre les mesures nécessaires.

[Philips @Philips]

@Livingstenjon We really apologize for this. Due to high volume, there might be some delay. But as you have contacted them written, they will come back to you as soon as possible.

[Philips @Philips]

@AjaybhaiChudas1 Hello! We are really sorry to hear this. Please contact our relative department here https://t.co/zl1P7cyxKQ 😊

[Philips @Philips]

@KunwarNalin Hello! Please send us a private message or reach out to us through our social media or official website. We will be more than happy to assist. 😊

[Philips @Philips]

@ekfbid3 Please contact our relative department here https://t.co/C3RCJL8pAg and they will be more than happy to assist. Have an amazing day!🥰

[Philips @Philips]

@Apex8517 Wir entschuldigen uns für die Unannehmlichkeiten. Dies entspricht nicht unserem gewohnten Servicestandard. Um Ihr Anliegen schnellstmöglich zu klären, kontaktieren Sie uns bitte über:https://t.co/RhREyMTxl8

[Philips @Philips]

Check out our Q2 2026 results. Our CEO Roy Jakobs said:

"We delivered another solid quarter with comparable sales growth of 4%, driven by all business segments, and strong disciplined execution within an uncertain macro environment. Customer demand for our innovations remains healthy, with certain large orders in North America shifting into the third quarter, while Europe delivered strong double-digit order growth.

Our plan continues to gain traction, creating value through focused segment strategies, differentiated platform innovations, commercial excellence and disciplined execution. We launched SmartIQ for our Azurion image-guided therapy platform and received several new regulatory clearances for our AI-powered innovations. Our teams around the world are focused on delivering better care for more people.

We largely completed the US tariff refund process during the quarter and continue to actively manage the broader macro environment, including inflation. Our productivity program is on track, helping to largely offset these pressures. We are strengthening our supply chain resilience as we continue to put quality at the heart of our operations."

Read more about our results: https://t.co/EwI0QaVoDr

[Philips @Philips]

@TSaylu Hi there, thanks for reaching out! In this case, we suggest contacting directly the Philips Home Appliances Support team at your location.
You can contact them here ▶️ https://t.co/YYtEE4fJfZ ◀️

[Philips @Philips]

@jiko_roy88 Hello! We will be more than happy to help. Please contact our relative department here https://t.co/JQnAm5TTfc

[Philips @Philips]

@SahilCh9881 Hello! We are so sorry to hear this. For assistance, please contact our relative department here at https://t.co/zl1P7cyxKQ

[Philips @Philips]

@Akshita82848918 Hello! Please contact our relative department to assist you with this here https://t.co/C3RCJL8pAg 😊

[Philips @Philips]

@SKarthikey32598 Hello! We are so sorry to hear this. Please contact our relative department here https://t.co/xvwpSXl22E

[Philips @Philips]

@iHaroona Hi Ahmed, we’re sorry to hear about the issue you’re facing. Kindly send us a private message with more details about your concern, and our team will be happy to assist you. 😊

[Philips @Philips]

@I_NextStep Hi Alaa,
We have already responded to your message on Instagram. Kindly share the requested information and continue the conversation with us there so we can assist you further. Thank you.

[Philips @Philips]

Thank you for reaching out to us on Instagram and for providing the requested information. 💙
We've received your message and have forwarded your request to the relevant team for review. They'll look into the warranty registration issue for your BG5477/15 Limited Edition and get back to you as soon as possible.
We appreciate your patience and thank you for choosing Philips. 💙

[Philips @Philips]

We're unable to initiate private messages from our side on this platform.
If you're unable to send us a private message here, please feel free to contact us through our Facebook or Instagram channels instead. When you reach out, please reference Case 60-0041014205 and include:
• Your country of residence
We'll be happy to forward the information to the relevant team for further review and assistance.
Thank you for your patience. 💙

[Philips @Philips]

Hi Shannon, We're sorry to hear about your experience and understand your frustration, especially as the issue appears to have persisted even after the front panel was replaced.
For Airfryer products, service history, repairs, replacements, and case reviews are handled by our dedicated Domestic Appliances team through:
▶️ https://t.co/0o2BX1odvK ◀️
The HomeID team is the only team with access to the relevant records and tools required to review your case and advise on the available next steps.
Thank you for bringing this to our attention. 💙

[Philips @Philips]

Hi Nalin, We're sorry to hear about your experience and understand your frustration regarding the lack of updates on your case.
We've forwarded your feedback to the relevant team for review. Could you also send us a private message with your complaint/reference number and contact details? This may help us ensure the appropriate team has the information needed to review your concerns.
We appreciate you bringing this to our attention, and a member of the relevant team will get back to you as soon as possible.
Thank you for your patience and understanding. 💙