@virginmedia My issue is that I was at the old property when I enquired, and never confirmed any action or was given no option. Seems really underhand and bad treatment of a customer of ten years
@virginmedia I didn’t request any cancellation. I had enquired about options as I had to move out unexpectedly. I wanted to pause or suspend my account as my parents have Virgin.
The chat ended prematurely but they’ve just cancelled my account without my request and charged me £274 which I
@virginmedia Why do new customers get such a better deal? I was a loyal customer of ten years just gone through disconnection process as you wouldn’t come near to prices new customer get with you or your competitors. Disgraceful.
@GWRHelp Hi. I’ve had £50 taken off a refund application. It’s a cancelled journey due to strikes. Why would this be? I’m looking to get the full amount as your page says I can. Thanks.
@WestYorksPolice@WYP_RPU What happens the drink drive forms for reporting? I’ve reported one suspected several times over several months, given precise details, yet their still going to pub for several hours and driving home looking worse for wear