Anthony Pica | Salesforce Marketing Champion ☁️

14x Certified Salesforce Trailblazer Community Leader & Salesforce Marketing Champion. Head of Marketing at Salesforce ISV @govicasso

[Anthony Pica | Salesforce Marketing Champion ☁️ @picaforce]

How do you know if customers are happy with your service or at risk of churning?

You ask and listen, of course.

One way is to send a survey when a support case closes. (But no one has time for a "brief 5-minute survey" so be sure to keep it super short.)

Ask, listen, innovate.

[Anthony Pica | Salesforce Marketing Champion ☁️ @picaforce]

@MarketingCloud 1. Curiosity
2. Empathy
3. Resourcefulness

[Anthony Pica | Salesforce Marketing Champion ☁️ @picaforce]

The moment a Salesforce #momentmarketer becomes an AI Specialist. Thank you for the jacket, @Salesforce @MarketingCloud @justguilda! And thank you @Trailhead for the excellent writing and well-guided learning experience! #MarketingChampion

[Anthony Pica | Salesforce Marketing Champion ☁️ @picaforce]

@salesforce Wow that is a huge photo

[Anthony Pica | Salesforce Marketing Champion ☁️ @picaforce]

I built my first agent with Agentforce 🎉
Complete the @salesforce #BuiltWithAgentforce Quest to build yours today and celebrate your new skills with a custom photo. 🤖
Start learning: https://t.co/YyJiGfl6z4
#SFgiveaway

[Vicasso | We Accelerate Service @GoVicasso]

Today's the day! Our team is ready and waiting to meet you at Dreamforce. Come chat with us at booth #507 to learn more about how you can fire up agent productivity. You'll find us between theaters 3 and 4, under the big 500 sign.
Not at Dreamforce? You can still learn how Vicasso's apps can restore 8 hours of productivity per agent, per week! https://t.co/Ffsb6w8pJS #Dreamforce24 #DF24 #ServiceCloud

[Gina Marques (She/Her) @GinaMarquesNJ]

As I am preparing for the week at #DF24 I'm excited to come back and recap with everyone whether attending or not, there will be so many new things to talk about. @matk62 @anthonypica
https://t.co/HwxwVNidhO

[Salesforce @salesforce]

Our latest State of Marketing report is out and AI implementations are the biggest priority and headache for marketers.

How can you successfully implement AI in your strategy? Here are a few tips: https://t.co/1vmOsZGM5B

[Gina Marques (She/Her) @GinaMarquesNJ]

Looking forward to our next meeting on Apr 17, 2024 in keeping with the #TDX24 theme on AI https://t.co/Etn70GLOln! #TrailblazerCommunity @picaforce @matk62

[Gina Marques (She/Her) @GinaMarquesNJ]

Spring is coming Feb 21st, someone please tell mother nature: https://t.co/miBJOS42vy @anthonypica @matk62

[Gina Marques (She/Her) @GinaMarquesNJ]

Happy Thanksgiving, our last meeting of the year has been published:
https://t.co/I6UPowDitb

[Gina Marques (She/Her) @GinaMarquesNJ]

#DF23 Recap #TrailblazerCommunity mtg @matk62 @picaforce @SalesforceAdmns

[Vicasso | We Accelerate Service @GoVicasso]

We're thrilled to introduce you to the sensational team that will be bringing the energy and expertise to Vicasso booth #124 at Dreamforce. Meet the dream team and watch their short video intros here!: https://t.co/R3vjp1eypa

[Anthony Pica | Salesforce Marketing Champion ☁️ @picaforce]

This was an amazing session on practical usage of ChatGPT. You are a great teacher, @davidgiller!

[Matthew Kennedy @matk62]

No script, no slides, no problem. The very entertaining @davidgiller educated our @salesforce user group on ChatGPT for 2 hours and left us all wanting more. Special thanks to @SpartaSystems for hosting us tonight! #SalesforceNJ #AwesomeAdmin #TrailblazerCommunity #ChatGPT

[Anthony Pica | Salesforce Marketing Champion ☁️ @picaforce]

@stephanwcg @matk62 @carlosdotf @Force2b_Mike Great pic! Is the first pic from the Intrepid ship?

[Anthony Pica | Salesforce Marketing Champion ☁️ @picaforce]

@MarketingCloud A5. Asking ChatGPT for Excel formulas has been super helpful #MarketingChats

[Anthony Pica | Salesforce Marketing Champion ☁️ @picaforce]

@MarketingCloud A3. I'm surfing, riding the waves! AI is my personal research and writing assistant, my personal graphic designer, and sometimes my therapist... #MarketingChats

[Anthony Pica | Salesforce Marketing Champion ☁️ @picaforce]

@MarketingCloud A2. A2. ♾️ Seems like virtually every post is jumping on the AI bandwagon these days #MarketingChats

[Anthony Pica | Salesforce Marketing Champion ☁️ @picaforce]

@MarketingCloud A1. Assimilated Intellect #MarketingChats

[Gina Marques (She/Her) @GinaMarquesNJ]

#SalesforceNJ our next Admin UG meeting @matk62 @ftchang @anthonypica in person is May 22nd, we will be reviewing the latest release, register here: https://t.co/sYhawpnpnq

[Salesforce @salesforce]

@picaforce Right on, Anthony! 💪😎👏