Paula Taylor

Service Designer @socsecscot @scotgov | Flits between tweetstorms and tumbleweeds | Interested in #ServiceDesign #ContentDesign #UXDesign #DesignThinking

[Paula Taylor @pickledpaula]

@StirlingCouncil This update doesn’t seem to appear on the website when I click through.

[Paula Taylor @pickledpaula]

Great opportunity to work with some of my old team @EdinburghUni. If you’re interested in content design and keen to learn about the broader field of UCD you’ll learn so much from the brilliant @ltormey & @usabilityed

[Paula Taylor @pickledpaula]

@ltormey @JCWI_UK I could probably help if you can’t find anyone more professional!😀

[Paula Taylor @pickledpaula]

@DuncanBSS @ShitUserStory I reckon they’re going for #Banksy status!

[Paula Taylor @pickledpaula]

I don’t like that we have to rename ourselves AGAIN. I do like that it aligns us with other digital professions that get more respect. 👏 Oh and thanks for the book @usabilityed 😀 /2 #ContentDesign #DesignThinking

[Paula Taylor @pickledpaula]

So the term ‘content design’ has either become synonymous with too many other roles or it just genuinely confuses people. I do quite like @bethdunn’s idea of the ‘full-stack content designer’ though ... /1 #ContentDesign #DesignThinking

[Paula Taylor @pickledpaula]

@ltormey Never been called a ‘design professional’ before! Feels very fancy! 😂

[Paula Taylor @pickledpaula]

Last day @EdinburghUni today. Saying goodbye to a great UX team, including the fabulous @ltormey and @WhittakerGayle. It’s been a blast! #ContentDesign #UXDesign #Goodbye #WeirdYear

[Paula Taylor @pickledpaula]

First time in the office in over a year - like jumping aboard the Mary Celeste. All desk snacks still intact! #WorkingFromHome #Snacks #OfficeSpace #COVID19

[Paula Taylor @pickledpaula]

@ltormey Might be able to beat that with views from my evening dog walk 😎

[Paula Taylor @pickledpaula]

Biases, biases, biases. Who knew there were so many! How do we keep all of these in check and front of mind? I have no idea. Am learning it’s not easy doing professional user research, much more than just reading from a script! #UserResearch #ServiceDesign #DesignThinking

[Paula Taylor @pickledpaula]

Thanks for the merch @SDA_Scot! Almost feels like I’m at bootcamp up in sunny Dundee. #ServiceDesign #DesignThinking

[Paula Taylor @pickledpaula]

@ContentTeatime Thank you 🙏

[Paula Taylor @pickledpaula]

Some great resources here on how to use it, especially if you think you can't draw!
✏️ https://t.co/hoFcR7Bc1V
✏️ https://t.co/93fV5xxGCu

#EveryoneCanDraw #Sketchnotes #UXDesign #DesignThinking #ServiceDesign

[Paula Taylor @pickledpaula]

Discovered the visual alphabet today!🤯If you're not convinced by visualising data/research:
💡75% of our brain is dedicated to visual processing
💡We process images 60,000 times faster than text
💡Images are retained at far higher rates than words #UserResearch #VisualThinking

[Paula Taylor @pickledpaula]

@ltormey @SDA_Scot Very kind of you. Not very good at accepting praise ... convinced it’s a Scottish thing! 😉 But thank you!

[Paula Taylor @pickledpaula]

Having a go at sketchnoting & visualisation with @SDA_Scot, thinking about redesigning our high streets. Could easily spend hours doing this ... so nice to engage a different part of the brain! #SketchNotes #SketchNoting #DesignThinking #UXDesign

[Paula Taylor @pickledpaula]

Great to see the focus on ‘services not websites’! 🎉 🎉 🎉 #ServiceDesign #DesignThinking

[Digital Scotland @digitalscots]

We've updated our Digital First Service Standard.

Our new Digital Scotland Service Standard aims to help organisations design inclusive and accessible public services that are designed around the needs of users.

Find out more: https://t.co/sb3uGEABKn

[Paula Taylor @pickledpaula]

@rufflemuffin Another vote for broccoli 🥦🥦 🥦 Anything with a double c or m is a common trip hazard.

[Paula Taylor @pickledpaula]

More threads like this please! 👏 #ux #uxdesign #designthinking