Paul Matthews

[Paul Matthews @piddy72]

@ivaschuck @TalkTalk @Ofcom Have you had any luck getting your issue fixed?

[Paul Matthews @piddy72]

@ivaschuck @TalkTalk @Ofcom My partner works from home and had to go round to neighbours or tether to her phone for 2 weeks. I couldn't update my case after the engineers visit so it got closed, followed the link I was sent via DM only to spend another 4 hours on a webchat answering the same questions!!!

[Paul Matthews @piddy72]

@ivaschuck @TalkTalk @Ofcom Was in the same situation from the 8th of December until I was out of contract on the 21st, had a new router, didn't fix it. Engineer visit on the 16th proved that we have connection to internet BUT NOT WITH A TALKTALK ROUTER!!! Have now switched to new provider

[Paul Matthews @piddy72]

@TalkTalk Refer to what in my DM's exactly?

[Paul Matthews @piddy72]

@Roridula21 @TalkTalk I've given up! DM's are a waste of time too. I'm out of contract as of today which is a blessing!

[Paul Matthews @piddy72]

@Roridula21 @TalkTalk Nope, can't seem to get or find any information anywhere about when it's going to be fixed. It sounds like a lot of people are having the same trouble!

[Paul Matthews @piddy72]

@TalkTalk Well it hasn't been resolved and I've not been able to get in touch with anyone via web chat since the 16th! Don't tell me this will be the date that auto compensation goes by!!?

[Paul Matthews @piddy72]

@TalkTalk I've had an email asking me to fill out a survey about the engineers visit, I'm loathed to fill out as the engineer couldn't do enough to help and I don't want them blamed because of the issues TalkTalk have caused

[Paul Matthews @piddy72]

@TalkTalk No internet for 8 days but you still want to charge me to leave 👏🏼

[Paul Matthews @piddy72]

@TalkTalk No point

[Paul Matthews @piddy72]

@Nodrog1977

[Paul Matthews @piddy72]

@Nodrog1977 👍🏻

[Paul Matthews @piddy72]

@UKMTB_Chat @tjmoore That's grim 😱🤮🤮

[Paul Matthews @piddy72]

@Nodrog1977 And still to this day I've not seen one 😂

[Paul Matthews @piddy72]

@Nodrog1977 @woodsy2517 @The_will_i_ams And also the other way round!