@jet2tweets in response to my previous message… May I suggest that in the email you send to your customers asking us to arrive early at the airport, you stipulate that baggage drop off cannot be completed until 2 1/2 hours prior to departure. Many thanks
@SimonCalder feeling very sorry for UK arrivals into Faro today. Currently queuing before the stairs. EES currently not obligatory here, but still chaos. Summer holidays should be interesting #faroairport#ees
@jet2tweets We travel to and from Faro many times each year. We paid for a private transfer to get here early as per your instructions only to be told that we cannot checkin until 2 1/2 hours early. We have always checked in 3 hours early!
@SimonCalder Arrived at Faro airport on Sunday morning, tried to use the EES machines but failed when taking the fingerprints. No UK passenger successful in completing the registration and no staff telling us not to bother. Passport control queue was 50 minutes from joining to exiting.
@Ash_Sugden1994@AsdaServiceTeam@asda I have exactly the same on my app and no email to confirm. I called their helpline and they can see the same as me. Ours was due between 15:00-16:00, so need to stay in until then 😡