@MadameTussauds Hello team, I submitted a query through your website a few days ago and have not heard back within your 3 day SLA. Please can you respond to it - Ref# 1563609? I have also tried calling several times but it appears your phone lines are all closed. Thank you
@loveholidays What is your update on the latest news, in that the travel ban has been extended to 30th June? And may I ask when will you contacting customers who have bookings with you up till then?
@TravelRepublic Approaching a month in silence now on our CSR(s). You gave us the wrong flight booking reference - which was under someone else’s name - a major breach in GDPR since I could cancel their flights! And it’s like you don’t care?!? Oh, How the mighty have fallen...
@TravelRepublic I know it’s a difficult and challenging time right now but I’d really appreciate if someone responded to my DMs, CSRs and tweets. Thank you
@ABTAtravel@ATOLprotected Can you advise on this please? I booked a holiday with @TravelRepublic in October 2019. Tried to reserve the seats on my flight to find I’ve received someone else’s flight reference & when I spoke to @BritishAirwaysT, they have no details of our booking
@TravelRepublic What does it take to get a response from you? Many DMs, tweets and CSRs are just being ignored. I’ve provided booking & CSR references. You’ve given us someone else’s details (breaching GDPR) and BA don’t have any record of us being on the flight. Please help.
@TravelRepublic How many DMs, tweets and CSRs do I need to send before getting a response? We’ve paid for a holiday and you haven’t booked us on our flights. What’s more, you’ve given us someone else’s booking reference - which I can access!? This is a breach of GDPR. Sort it out@TravelRepublic
@TravelRepublic@TravelRepublic Please can you respond to this or my DM? It’s very concerning to have paid my holiday off to then realise you have failed to book our flights with BA. How are we expected to go away?