@EE The music you play tpeople while waiting is absolutely terrible. People shouting and awful quality. It’s been like this for years. Given how long we have to wait it’s very unpleasant.
@ViragoBooks Am
enjoying Kingmaker by Sonia Purnell being read on @audibleuk but very sorry basic research into pronunciation of Clementine (Churchill) was not done.
@Space_NK Hi. How do I cancel my limitless beauty pass? Your T&Cs says in “my account” but I cannot find where in my account. Is this deliberate to discourage people from cancelling?
@ITVXhelp Hi. I just wanted to tell you why I’ve cancelled my ad-free subscription. It’s because you now play trailers instead - preceded by a baffling message implying you have to, which can’t be true. They interrupt the flow of the programme just like ads - so why pay?
@BBCr4today Why would you abruptly cut short an interview about undue Chinese influence on UK universities to play a trailer?! So rude to the interviewee and listeners.
@RoyalMailHelp I sent a birthday present first class on Saturday and it has not only not arrived but tracking says it hasn’t yet been received by the destination sorting office. How can I find out what’s happened to it?
@TheRealBerghaus Hi. Surprised to hear from your customer service team that you can’t identify a product just from the product number but need a photo of the item.
@DAaronovitch Hi David. Loved your Substack today. We were neighbours at stage one and I have fond memories of playing in the avenue with you and your lovely Lassie dog.
@greateranglia Journey from Sheringham to Liverpool St arriving 1754 on time and staff pleasant. But lavatories on both trains in a very poor state: very dirty seats and floors, overflowing sinks. Really sordid.