The story of how 52 people ended up working for a design agency that didnโt exist.
Jobfished - Our new documentary, Monday 9pm, @BBCThree and @BBCiPlayer
https://t.co/TJUsACAkmd
@AsdaServiceTeam Thanks, but I sorted it myself in the end. However, if customers are unable to phone the stores, then the social media team really needs to respond far quicker! Why we canโt phone and speak to someone in store is ridiculous.
@AsdaServiceTeam@asda Hi, how can I speak to someone in your Cheltenham store? I need to contact them today and the number on the website wonโt connect to anyone.
@BensonsHelp Sorry, thereโs no point seeing as it takes 3-4 days to get a reply via DM, but weโre now getting a refund - your website is incorrect as itโs saying the item will be delivered within 19 days, but your team doesnโt know when itโs available, even though we bought ours early July...
@BensonsForBeds Weโve previously been told everyone is working in your call centre team, so why is no one answering or why wonโt the system put us on hold? Even the stores arenโt able to fast track to get through. Appalling and zero customer service.