Sivanesan M

[Sivanesan M @pmsivanesan]

@JioCare Please provide a specific reason for the outage and a definite resolution timeline, instead of a generic response saying it will be resolved “at the earliest.”

After waiting for nearly a week, “at the earliest” is not an acceptable answer.

[Sivanesan M @pmsivanesan]

@reliancejio ENOUGH IS ENOUGH.

For nearly a week, my Jio network has been stuck at just 1 SIGNAL BAR, making mobile connectivity practically unusable.

25 Aug: Complaint raised. Promised resolution within 48 hrs. ❌
28 Aug: Follow-up complaint. Promised resolution within 5 hrs

[Sivanesan M @pmsivanesan]

@JioCare I have already raised complaints on 25 Aug and 28 Aug, and both promised resolution timelines have been missed.

Your own service update for SR00003EYLUX confirms an ongoing network outage at my location.

[Sivanesan M @pmsivanesan]

@JioCare @reliancejio @jiocare This response does not address my actual concern.

This is not an intermittent issue with internet/apps. The network strength at my location has been stuck at just ONE SIGNAL BAR for nearly a week, affecting basic mobile connectivity.

[Sivanesan M @pmsivanesan]

29 Aug: Still just ONE SIGNAL BAR and no proper resolution.

Customer care is not providing a clear or satisfactory answer. Every follow-up results in another assurance, but the problem remains.

Jio has now officially confirmed an “ongoing outage at your location.”

[Sivanesan M @pmsivanesan]

Also, no clarity on unutilized AMC for Aquaguard Maxima UV+UF.

Why is my remaining amount being held after full return?

This issue started on 9 Feb 2026 — still not closed.

Need complete refund & closure.

@EurekaForbes @EurekaForbesCare @jagograhakjago @consaff @pratikpota

[Sivanesan M @pmsivanesan]

@EurekaForbes @EurekaForbesCare @jagograhakjago @consaff @Eureka_ForbesIN

2 months. Product returned. Still no refund.

Order ID: VUP1KA2339218184
Complaint No: CM-100226-66558777
Product: Aquaguard Enrich Marvel

Returned on 26 Mar 26
₹8,649.10 pending

Full timeline👇

[Sivanesan M @pmsivanesan]

Long-time customer, still using Eureka Forbes products.

But this experience is extremely disappointing.

Need immediate refund update and resolution.

[Sivanesan M @pmsivanesan]

Update:

Received ₹7,649.10 refund, but ₹1,000 exchange value still NOT refunded.

Old product: Aquaguard Maxima UV+UF (collected by Eureka Forbes).

Even after return completed on 26 Mar 2026, balance amount is pending.

@EurekaForbes @EurekaForbesCare @jagograhakjago @consaff

[Sivanesan M @pmsivanesan]

@pratikpota Request your intervention. Refund pending even after return completion.

[Sivanesan M @pmsivanesan]

IPL 2012 ! ------ Application : http://t.co/8AsUHMhz http://t.co/hCU9H1q0

[Sivanesan M @pmsivanesan]

I posted 41 photos on Facebook in the album "" http://t.co/xGXe8Nyc

[Sivanesan M @pmsivanesan]

I posted 9 photos on Facebook in the album "fabrication" http://t.co/DEPZkSpC