PoliticallyIncorrect

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[PoliticallyIncorrect @PolticallyInc23]

@makemytrip @makemytripcare Its been 60days i have been struggling to get my refund and have been patient with #MMT #Indigo

I requested for a call back, but its been more than 48 hours / 2 days and no call, inspite of MMT saying they will call in a day.

[PoliticallyIncorrect @PolticallyInc23]

Looping in @MoCA_GoI @DGCAIndia to know this about @IndiGo6E

Asking for showing some #Humanity and understand a genuine concern where a middle class person like us is asking #Indigo to be considerate for an amoiny which is definitely not small - Rs 35k

[PoliticallyIncorrect @PolticallyInc23]

@IndiGo6E Extremely #shameful of #Indigo to disregard a genuine refund on my flight tickets on account of a death in my family. @AkasaAir didn’t ask a question & refunded entire amount. Shared my email below which was sent to higher personnel in #Indigo
Been 45+days #customer

[PoliticallyIncorrect @PolticallyInc23]

@AkasaAir @IndiGo6E @IndiGo6E We have been expecting someone from Indigo to speak to me since i raised the concern, but no update.

How irresponsible and immoral of #Indigo - India’s biggest airline ?

#Complaint #Shameful

[PoliticallyIncorrect @PolticallyInc23]

@IndiGo6E Shameful action & making a mockery of basic tradition
My uncle passed away, due to which i had to cancel mine & wife’s flight tickets as we had to go to take care of family & cremation
In response, Indigo says, only my flight is refundable & not my wife
How will she go?

[PoliticallyIncorrect @PolticallyInc23]

My wife had to travel with me, and do you think, we are making this up ?

@AkasaAir at the same time understood the issue & took a moral ground to refund us

We cancelled the tickets 10 days before the scheduled Indigo flight too.

#CustomerExperience #Immoral #Indigo @IndiGo6E

[PoliticallyIncorrect @PolticallyInc23]

@IndiGo6E Hi - There has been no call received from Indigo, i request to call back and show some responsibility. Its been 5 days already but no response

[PoliticallyIncorrect @PolticallyInc23]

@IndiGo6E its been 45+ days since when i had cancelled my tickets and shared the reason as my uncle had passed away due to which i was not able to travel

I had reshare my concerns as my entire refund was not provided

Kindly understand it is Rs 72k at stake. Will share PNR too

[PoliticallyIncorrect @PolticallyInc23]

@makemytrip @makemytripcare this is completely unethical and frustrating to follow up for my Rs 72k refund which has taken more than 40 days now.

There is no call back whatsoever happening. I will have to raise this with Ejagriti and Consumer Court forum.

#customercomplaint

[PoliticallyIncorrect @PolticallyInc23]

@daily_objects Really frustrating to use the Daily Object application, a simple replacement within the stipulated time period is not being placed and i am wasting so much time to connect with the AI customer care which doesn’t anything.

#CustomerCompliant

[PoliticallyIncorrect @PolticallyInc23]

@daily_objects pathetic delivery service

been trying to understand status of my order as it was supposed to come today. i needed it for my travel

Customer support is non existent & left to AI to answer randomly

I am travelling tomorrow, What do i do ?

#customer #complain

[PoliticallyIncorrect @PolticallyInc23]

@makemytrip @makemytripcare hello team. I have shared the death certificate as requested. I would appreciate if you can work on my refund request as Rs 72k is pending to be settled from your end.

Following up since the last 1 month now.

[PoliticallyIncorrect @PolticallyInc23]

@makemytrip @makemytripcare

Its been 20days and i have no resolution to the query which i had raised. Amount at stake is almost Rs 72,000 & its been a pathetic customer experience dealing with #MMT where no one is providing the resolution

#customercomplaint #harrasement

[PoliticallyIncorrect @PolticallyInc23]

@makemytrip @makemytripcare
Am literally being harassed by your emails which is not even solving my query
I have been waiting for 7 days now to get a call from airline customer care
I am going to put this on e-jagriti & consumer court forum for the pain
#complaint #harassement

[PoliticallyIncorrect @PolticallyInc23]

@makemytripcare @makemytrip

Query for flights is a nightmare with #MakeMyTrip

Pure #harassment specially because of their AI chatbots

my Rs 72,000 is at risk and there is no help whatsoever from #MMT for last 6-7days

Same questions through chatbots coming with no conclusion

[PoliticallyIncorrect @PolticallyInc23]

@makemytrip @makemytripcare
I have a complaint to raise with my refund otherwise i need to take this to a consumer court forum as i am unable to reach any customer care over a call & I dont think my refund has been processed correctly
This is harassment on daily basis
#complaint

[PoliticallyIncorrect @PolticallyInc23]

@makemytrip @makemytripcare
One of the worst experience dealing with flight query on your AI IVR. This is just pathetic service
My Rs 72k is at stake & there is no idea what is the status. I keep getting wrong emails from customer care
I want to speak to an operator
#complaint

[PoliticallyIncorrect @PolticallyInc23]

@makemytrip @makemytripcare

I am not sure whether my PNR has been cancelled for the flight as i had raised the query of a death in my family and had raised the concerns for refund. Shared all documents. But not sure where is the progress. There is no helpline to connect

[PoliticallyIncorrect @PolticallyInc23]

@makemytrip @makemytripcare
I had raised a query to the team wrt my hotel bookings, which were non refundable, however due to demise in my family, i am not able to travel. I have shared all the documents. But it has been 3days & no response.
#complaint
RefNo 23495280647424448

[PoliticallyIncorrect @PolticallyInc23]

@EquitasBank we had recharged our fastag, but it has not been updated & i am penalized at the toll gate

Trying to reach customer care but it is just not reachable & it is horrible to experience this problem again & again

Will share details, please reply
#fastag @fastagofficial