Spenser Porter

[Spenser Porter @porter_spenser]

At this point I've filed a DOT complaint and issued a partial chargeback with my credit card company. Unacceptable.

[Spenser Porter @porter_spenser]

@JetBlue Got involuntarily downgraded from my first Mint flight, took a core seat instead and was promised a refund over 15 business days ago, still haven't received it. What the heck guys? Every time I call they tell me a different story what's the holdup?