Post Office

We’ve been posting before X began 💌

Read our social policy:

[Post Office @PostOffice]

@anniezimmer2011 if calling from outside the UK, we are open 24/7. - Jessica 2/2

[Post Office @PostOffice]

@anniezimmer2011 Hi Annie, I am sorry to hear this, can I please invite you to a private message to look into this with the following info; Full Name, Post Code, Date of Birth, Last 4 digits to look in to this for you? Our customer services are also open on 0344 335 0109 or [phone]/2

[Post Office @PostOffice]

@anniezimmer2011 separately for you.

We appreciate how important access to your funds is while travelling and apologise for the inconvenience caused.

Thanks,
Jessica 3/3

[Post Office @PostOffice]

@anniezimmer2011 you that the issue does not affect the use of your physical Travel Money Card, and you can continue to use your card as normal.

If you’ve tried to use your card to make a payment or withdraw cash and it has been declined, please let us know so we can look into this 2/3

[Post Office @PostOffice]

@hangonjames1967 Hi there, our IT team are currently carrying out maintenance and I'm very sorry for any inconvenience caused. Could I please ask you to try again in around an hour or so? Is there anything we can assist with that you were looking to access the mobile app/website?- Jessica

[Post Office @PostOffice]

@LizaHartley Hi Liza, I'm sorry to hear that. Could you please send us over a DM confirming whether the order was placed in branch, or online? https://t.co/qpB4c6PNlH

[Post Office @PostOffice]

@SynisterSco Hi, I'm sorry to hear that. Please send us over a DM confirming the branch details so that we can take a look into this. https://t.co/qpB4c6PNlH

[Post Office @PostOffice]

@Zippyfrood2 We don't hold tracking information in the system in a way that's tied to the transaction so we can't access it once the receipt has been printed and the transaction ended. I'm sorry but we can't do this.

[Post Office @PostOffice]

When we ask a customer what they are sending 👀

#traitors #CelebrityTraitors

[Post Office @PostOffice]

@Zippyfrood2 Hi, unfortunately we cannot reproduce receipt or tracking information after the fact. Sorry that we can't help.

[Post Office @PostOffice]

@IanOTimelord Hi Ian, that side of things is handled by Royal Mail who are a separate company to us. You can contact them via their website at https://t.co/I0HTAFIXWX or by calling 0345 774 0740

[Post Office @PostOffice]

@Sarcastit Hi, I'd recommend reaching out to our Loans team directly regarding this which you can do by calling 0808 531 0454. Their lines are open Monday to Friday, 9am to 6pm. Alternatively, you can email the team over at [email protected]

[Post Office @PostOffice]

@SineNom36166085 Hi Sine, it should be available in the recipient's details drop down, I've just tested this now.

[Post Office @PostOffice]

@PappuKu83803337 Hi, we're the Post Office for the UK. You need @IndiaPostOffice.

[Post Office @PostOffice]

@Colin19612 Hi Colin, That side of things is handled by Royal Mail who are a separate company to us. You can contact them via their website at https://t.co/I0HTAFIXWX or by calling 0345 774 0740

[Post Office @PostOffice]

@Barry__biscuit We'll need you to send us a DM confirming the tracking reference number, and address details on the parcel so that we can query this https://t.co/qpB4c6PNlH

[Post Office @PostOffice]

@Barry__biscuit We'll reach out to the Area Manager and see if we can get any further information. Typically if a branch has needed to close under these type of circumstances, mail items remaining on site will be returned to sender as soon as possible. Apologies for any inconvenience caused

[Post Office @PostOffice]

@Barry__biscuit Just to confirm, is it the branch located 45 London Wall you're referring to?

[Post Office @PostOffice]

@derbydunk Hi Dunc, I'm sorry to hear that. Please could you send us a DM confirming which branch you're referring to? https://t.co/qpB4c6PNlH

[Post Office @PostOffice]

@smudge_edge Hi, 0215AED00210F004 is the tracking number and is the correct format for Tracked24 and Tracked48 items. This can be tracked via: https://t.co/umRy03Fdy3