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Congratulations to our news starters in our patient transport service who have completed their induction training and are now working in their new roles across the North West.
Don’t miss our current vacancies page if you are looking for a career change: https://t.co/23FUtMWQa2
Interesting work in East Lancashire with the 2 hour urgent response team looking at how we can safely avoid ambulance conveyance through local collaboration
We made it back in the room! Great to be hearing about some best practice and the work that all the teams have been doing since we last met! @NHS_GM @Aqua_NHS@NWAmbulance#GMhandover
In the room with the teams from the GM health and social care partnership - great energy and presentations on improving things for patients at A&E ambulance handover
Also fab talk from @powerNHS on women’s history in the ambulance service and the brilliant Ruth and Charlie shared their brilliant children’s book ‘hello ambulance’ @NWAmbulance
Fab time facilitating the women’s network event. A little pirate inspiration to help us think about what rules we want to follow, how we support one another and what action we’ll take on issues like maternity, parenting, menopause and sexual safety #BeMorePirate@PhillipaWinter
1/2 This week Emergency Medical Advisor Maryam received a card and flowers from a patient and his wife after she helped to save his life by giving cardiopulmonary resuscitation (CPR) instructions over the phone. Well done Maryam. 👏 👏 👏
Due to unforeseen circumstances an Easter Egg appears to have fallen out of the cupboard and opened itself. Therefore, in order to avoid food waste I have eaten it. I shall be making no further comment about this upsetting accident and ask that my privacy is respected. Thank you.
Q3: one of the most common barriers I've seen to quality improvement over the years is leaders losing interest or energy or moving on to other priorities. Most large scale change efforts fizzle out. Having constancy of purpose for the long haul is critical for sustainable improvement #LeadingQI #QIHour
Joe Loughran @NWAmb_Panel@NWAmbulance sharing how we can work with patients and public to understand how long A&E waiting times are. Joe is running a test of change in his local area on increasing awareness of how to access live waiting time data #cmhandover
Good morning! @helenckg & SimonConstable - Chief Exec @WHHNHS opening the #CMHandover session. Looking forward to the improvement ideas and learning.
Great to see our ED Matron Sarah present on work we’ve been doing to reduce ambulance handover delays in RLH ED @LivHospitals since December.
Q: Is it “fixed”?
No.
Q:Is it better?
Yes. And we’ve got data to prove it.
Never underestimate the importance of better.