Palvinder

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
The general question or concern is that Customer care team cannot be reached after waiting for several hours.
Please ask your team to contact me I would leave my cell no in private chat
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps
@Rogers
I cancelled my Internet Services on 1 June 2026.
I received a bill of $11.80 , why?
Please cancel this bill.
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
Customer care team cannot be reached after waiting for several hours.
Please be sensitive towards customers time we cannot wait for hours just to have a chat.
Please ask your team to contact me I would leave my cell no in private chat
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
Did that and "Yassine - Rogers specialist" said to resolve the issue transfer to the credit operations but no fix
Its frustrating
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @Rogers I transferred my home internet to a new address on March 1 with the same plan and was told my monthly charges would stay the same. I used to pay $64, but my April bill is $256.33. Please review and correct this bill ASAP.
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
Bill Inquiry C213050391 WIP but A/C show Bal $69.84 but no detail
Whats this for??
Is it any penalty if so please get it reversed..
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
Submitted another Billing Inquiry C213050391.
Please credit all extra charges 256.33-64.4 = 191.93
and make sure no more extra charges exist than regular amount of $64.40
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
There are none expiring discounts this month. My simple request is that I want all my extra charges refunded back.
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
Got mail saying bill inquiry approved & credit Amt of $169.85 applied, this does not covers it fully. Please credit all extra charges 256.33-64.4 = 191.93
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers

Then please action request ASAP..

#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
Unfortunately Customer Care Team is not able to help me much so I am requesting you.
Please make sure nothing is charged extra to my account since I already paid regular amount of $64.40
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
Please make sure nothing is charged extra to my account since I already paid regular amount of $64.40
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps No earlier

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
Yes.
Details below:
Your reference number is [C213005075]
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
I dont need a new offer and dont want to discuss it.
Please keep the current offer and if you cannot extend it when the offer ends I would not be using your services.
I have paid $64.40 just settle my bill for the month and confirm.
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
My plan started on 2 June 2024 and got 24 months discounts ending on 2 June 2026. So I have still 1 month left on discounts.
Please correct the exaggerated bill ASAP as its causing mental trauma for me.
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
Problem is that we were paying $64.40 / month and got a bill of $256.33 from out of the blue.This is causing us unnecessary mental harassment.
Customer Care didnot resolved the issue.
I have already paid regular amount of $64.40.
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps @RogersHelps
@Rogers
Please just send me correct bill for April
The bill generated by you is wrong so please correct it ASAP before next bill is generated.
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps
@Rogers
I transferred my home internet to a new address on March 1 with the same plan and was told my monthly charges would stay the same. I used to pay $64, but my April bill is $256.33. Please review and correct this bill ASAP..
#Rogers #CustomerService

[Palvinder @ppsgrover]

@RogersHelps Please just send me correct bill for April

[Palvinder @ppsgrover]

Please ask them to correct the bill