Pragya Gupta

UX Designer

[Pragya Gupta @pragya_dsgn]

I ordered a necklace from #Indinoor. The system recorded the wrong address & pincode despite giving the correct one. I have been trying to connect to Indinoor via phone, email, whatsapp chat with no response. @shanayakapoor please connect me to your team to resolve this?

[Pragya Gupta @pragya_dsgn]

@AirIndiaX #nightmare at BLR T2 my 11:05 flight was cancelled with no prior communication. Staff couldn’t find my booking for 30 mins, then blamed a tech glitch. Next flight? 8pm. Had to buy diff airline ticket @ double price to reach Delhi. I want a full refund today! @DGCAIndia

[Pragya Gupta @pragya_dsgn]

@MyntraSupport replied in DM

[Pragya Gupta @pragya_dsgn]

@myntra since your customer care call service is an endless cycle of automated answers, forced to use twitter for this query. @MyntraSupport Why is the bank offer (which I'm eligible for) not being applied to my order?

[Pragya Gupta @pragya_dsgn]

@narendramodi @PMOIndia @MoCA_India @RamMNK Im being cheated & ignored by @qatarairways who r claiming my 1 Lakh voucher expired a yr ago but voucher contract says it shud be valid for 2yrs (Oct '24). Been chasing them for 10days. #urgenttrip #plzhelp #noresolution #falsepromise

[Pragya Gupta @pragya_dsgn]

@qatarairways Agast with #Qatar's #lack of consideration and #service. 2 years ago in Oct, had to #cancel my flights as #shenegen visa didn't come thru & I opted for #QatarVoucher. The #voucher is a transport credit voucher and its actually valid for 2 yrs i.e. till Oct 2024.

[Pragya Gupta @pragya_dsgn]

@qatarairways Replied. Please check DM

[Pragya Gupta @pragya_dsgn]

@qatarairways Agast with #Qatar's #lack of consideration and #service. 2 years ago in Oct, had to #cancel my flights as #shenegen visa didn't come thru & I opted for #QatarVoucher. The #voucher is a transport credit voucher and its actually valid for 2 yrs i.e. till Oct 2024.

[Pragya Gupta @pragya_dsgn]

I had called #Qatar #customercare a year ago to clarify & was assured that the voucher is valid till Oct 2024. Tried booking a flight last week & the voucher says expired. I've been calling #customercare for past week with no resolution. #refundmymoney or #validate my voucher.

[Pragya Gupta @pragya_dsgn]

@VandiniJ @BangaloreRoomi Interested!

[Pragya Gupta @pragya_dsgn]

@Uber_India @Uber

[Pragya Gupta @pragya_dsgn]

#uber bad exp BLR today. Cab 1: driver said ubergo has no A/c & asked to cancel, Cab 2: cancelled while walking to him after he drove ahead. cab 3 (ride): turned A/c off mid ride > abused & threatened to punch when we asked to drop us inside the gate. Traumatized to ride again.

[Pragya Gupta @pragya_dsgn]

@INDmoneyApp why are my feb'22 and march'22 purchases of mutual funds not showing in the annual information statement (FY2021-2022) generated by the income tax department? Need help. My other purchases outside #INDmoney are showing up.

[Pragya Gupta @pragya_dsgn]

@INDmoneyApp @ashishkashyap Seems like cut off time for Equity MF is 2:30pm in Indmoney and not 3pm like the rest of India. Not happy with this response.

[Pragya Gupta @pragya_dsgn]

@INDmoneyApp I did 4 transactions yesterday. 2 for Quant Active Fund Growth - DP & 2 for Mirae Asset Large Cap Fund DP Growth. 1 of each MF transaction is successful and units alloted however the remaining two are not thru. Money is debited for all 4 before 3pm. @ashishkashyap

[Pragya Gupta @pragya_dsgn]

Insightful talk about where technological design is today and where it's headed! Thanks @jdallcaps @uxnowevent #uxnow

[Pragya Gupta @pragya_dsgn]

App based to intent based design...finally! @uxnowevent @AviItzkovits #uxnow

[Pragya Gupta @pragya_dsgn]

@kishorenkumar Interested!

[Pragya Gupta @pragya_dsgn]

Embrace the good, bad and ugly of being "human" to make user experiences more meaningful. Looking forward to Mario Van Der Meulen's book on being Counterintuitive! #UXNow @uxnowevent

[Pragya Gupta @pragya_dsgn]

@IncubateIND @saibaldatta #tweetchat how should designers approach AI and machine learning?

[Pragya Gupta @pragya_dsgn]

Need to design an “info-heavy” website? — Focus on Typography https://t.co/3ACj81amhO