P Rajan

[Virima @VirimaTech]

Hot take: "Autonomous IT" is just IT ops running on vibes until someone builds a trust plane under it.

Change my mind. 👇

Learn more at https://t.co/YP8rGihtBR

[kris gopalakrishnan @kris_sg]

IIT Madras brain centre releases the world’s most detailed 3D atlas of human brainstem at cell resolution https://t.co/peJwpGt4Yi @iitmadras

[Virima @VirimaTech]

Your ITSM AI agents are only as safe as the CI data underneath them.

Virima gives them live runtime truth before they act — dependencies, blast radius, ownership.

Every time.

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

Most agentic IT deployments have a hidden flaw.

The AI is smart. The data it acts on? Last reconciled 3 months ago.

That's not an AI problem. That's a trust plane problem.

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

Finance says 487 servers. Procurement says 500. Discovery finds 612.

That gap is where unmanaged risk lives: unlicensed software, ghost assets, security blind spots.

ITAM backed by Trusted Runtime Truth reconciles all three.

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

New Relic: "The reliability of autonomous systems depends entirely on accurate, real-time system context."

That's our category, trusted runtime truth.

Observability sees what's wrong. We deliver what exists, how it's connected, and what will break.

Learn more at https://t.co/jvCYWIbG9o

[Virima @VirimaTech]

Most CMDBs have a data freshness guideline.

Few enforce it as a runtime constraint on agentic action.

A guideline says: refresh CIs every 7 days.

A constraint says: this CI is stale, the agent cannot act on it.

Which does yours have?

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

Your monitoring says healthy. Your CMDB says 3 unpatched CVEs, one unresolved P1, and no assigned owner.

Which one does the AI agent act on?

That's not a tool question. That's a trusted runtime truth question.

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

Jira tracks what your team is working on.

Virima certifies what the work is acting on.

A patch ticket says 'server X.' That CI needs current state, dependencies, and blast radius before an agent acts.

Work items and infrastructure truth, kept in sync.

Learn more at https://t.co/jvCYWIbG9o

[Virima @VirimaTech]

The bigger the platform, the bigger the gap at its boundaries.

ServiceNow's Context Engine is powerful. Its discovery footprint is finite.

OT infrastructure, cloud sprawl, and cross-ownership CIs outside that boundary still need trusted runtime truth.

Learn more at https://t.co/jvCYWIbG9o

[Virima @VirimaTech]

Service accounts. API keys. Machine identities.

Most CMDBs have no record of them.

But these are the exact identities your AI agents will operate through in production.

What's undiscovered isn't just an ops risk. It's an agentic trust gap.

Learn more at https://t.co/jvCYWIbG9o

[Virima @VirimaTech]

ServiceNow + NVIDIA just extended AI Control Tower from desktop to data center.

AI Control Tower governs the agent.

Trusted runtime truth governs what the agent acts on.

Both are required.

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

Question for IT ops teams:

How many service accounts, API keys, and machine identities in your environment have no corresponding CI record?

If the answer is 'unknown,' that's the gap your agentic AI will operate blind in.

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

This is 80% of enterprise IT right now.

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

Gartner: 15% of day-to-day work decisions will be made autonomously by 2028.

Every one of those decisions needs verified runtime data underneath it.

Is yours ready?

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

Q3 budget reconciliation surfaces the same problem every year.

Finance tracks 500 servers. Discovery finds 612.

The gap isn't rounding error. It's ungoverned infrastructure: unpatched, unlicensed, and invisible to your AI agents.

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

SITS 2026, the UK's largest ITSM conference:

Last year's top question: should we use AI?

This year's top question: how do we govern what agents are permitted to do?

The question has upgraded. So should the infrastructure it runs on.

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

The organizations building AI-governed IT ops in 2026 are solving a problem IT teams have failed to solve for 20 years: accurate, trusted, live infrastructure truth.

The tools are different. The urgency is new. The requirement isn't.

Learn more at https://t.co/YP8rGihtBR

[Virima @VirimaTech]

EU AI Act enforcement: August 2, 2026.

Article 12 requires traceability for every AI agent action.

To meet that bar, you need to document what the agent acted on, who owned it, and what changed.

Your CMDB either holds that record or it doesn't.

Learn more at https://t.co/jvCYWIbG9o

[Virima @VirimaTech]

RapDev launched a governed AI agent platform for ServiceNow.

It assumes CI records are accurate, ownership fields are populated, and blast radius is mappable.

That is not just a governance problem. It is a Trusted Runtime Truth problem.

Learn more at https://t.co/YP8rGihtBR