@makemytripcare@makemytrip s this the way you provide customer support? This is extremely frustrating.
Please escalate this to a senior customer-care representative immediately and resolve this without any further delay.
More concerning, the Villa host has clearly stated that they do NOT deal with MakeMyTrip, leaving me without a confirmed stay despite making the booking/payment through your platform.
@makemytripcare@makemytrip URGENT COMPLAINT: I booked a villa stay through MakeMyTrip, ( checkin 2nd Oct) but the booking is still NOT confirmed. following up with support continuously for the last 15 HOURS, yet there is still no resolution. Booking ID: NH27102520454810.
@Icicidirectcare Totally fed up with the customer support. I have raised the complaint about missing shares on 4th Aug but no resolution yet. Customer support is worst. .keeps transferring the call.
@Icicidirectcare My shares are missing since 2nd May. No response from the customer help desk. What kind of support and service you are providing. This is very urgent. Pl look into this asap and I have to raise a formal complaint with authorities.