pramod raina

[pramod raina @pramodraina]

When it comes to CX, almost is not good enough. Create true #NextGenCX with a true next-gen platform. Just ask Eugene Levy: https://t.co/s6dL1lSjVT
Navigate the needs of today’s digital-first customer with #CXone #Cloudnative

[pramod raina @pramodraina]

CCaaS providers are like cars. All of them can get you from point A to B. But how fast, safe, and reliable is your solution? See how @QKS_Quadrant ranked #CCaaS providers in the 2021 SPARK Matrix™.

View report >> https://t.co/odMsjDBjKt

#CX #contactcenters #CXone #leader

[pramod raina @pramodraina]

#Peakseason shouldn’t feel like open season. Here are some best practices on #demandforecasting from #contactcenter experts.

Download resources >> https://t.co/rF3xLum2oO

[pramod raina @pramodraina]

Learn why your #contactcenter needs #VOC that spans the entire #omnichannel #customerjourney >> https://t.co/UJOFVOlouh

[pramod raina @pramodraina]

@charleneli, Altimeter Founder/Sr Fellow, and @lauralbassett, @NICECXone Sr Director of Product Marketing, present Building the Disruptive Organization.

Watch now >> https://t.co/KP0Vgus3wr

[pramod raina @pramodraina]

#Cybersecurity should be at the top of every company’s priority list. CXone’s level of security saved our customer @money_solver from a ransomware attack.

Read the details >> https://t.co/2P3xrZYUyu

#cloudplatform #CXone #contactcenter #customerexperience

[pramod raina @pramodraina]

Digital channel implementation has completely changed the nature of the #customerjourney. Learn how your customers have already engaged with your business before contacting your #contactcenter.

Read more >> https://t.co/WKx5r4UgIE

#customerexperience #digitaltransformation

[pramod raina @pramodraina]

This news is good news (unless you didn’t make the cut). Check out who is the top #CCaaS provider in the SPARK Matrix™.

Read now >> https://t.co/4rGIGNlDtT

#CX #CXone #contactcenters

[pramod raina @pramodraina]

CX is a new battle plan! Check out the 4 benefits your contact center gains when you explain to agents the “why” customer experience matters, and the 3 tools your agents need to be successful.

Read now >> https://t.co/v26wnIMGj5

#contactcenters #customerexperience #CXone

[pramod raina @pramodraina]

How NICE! Our CEO @BarakEilam, @NICELtd, is featured today with an in-depth profile in @IBDinvestors. He shares his insights on leadership, innovation, and inspiring employees.

Read now >> https://t.co/gFvoj2fEuo

#innovation #leadership

[pramod raina @pramodraina]

If you want to provide effortless, end-to-end #NextGenCX that's always in sync, start by implementing the only digitally fluent next-gen cloud platform. Just ask Eugene.
See why >> https://t.co/B9D27YsGwj
#CXone #Digitallyfluent #NextGenCX

[pramod raina @pramodraina]

Check out today’s interview with our CEO @BarakEilam, @NICELtd, about innovation in #AI and #customerexperience on @YahooFinance.

Watch now >> https://t.co/6xWGKRt0sJ

[pramod raina @pramodraina]

Are you hitting a wall with your outdated CX? Discover CXone, digital-first, AI-infused CX that gets smarter with every interaction. 
Because almost is not good enough. Just ask Eugene >> https://t.co/KKQXkPeKda
#CXone #AIpowered #NextGenCX

[pramod raina @pramodraina]

If you want to provide effortless, end-to-end #NextGenCX that's always in sync, start by implementing the only digitally fluent next-gen cloud platform. Just ask Eugene.
See why >> https://t.co/WYrTcZusqk
#CXone #Digitallyfluent #NextGenCX

[pramod raina @pramodraina]

When it comes to CX, almost is not good enough -- especially if you are missing the right tools. Just ask Eugene Levy. You need a complete suite of next-gen applications to create extraordinary next-level CX. That's #CXone #NextGenCX
See why >> https://t.co/FaQ2jecSSg

[pramod raina @pramodraina]

Proactive customer experience

We're excited to announce that we're sponsoring #KustomerNOW, the - FREE - virtual and not-to-be-missed event for everyone in the #CX space on November 10th - 11th.

Hit register, link below! ↓
https://t.co/UDUnaYair6

#CX #CustomerExperience

[pramod raina @pramodraina]

Very shocking & surprising move by #giis & #elpro. They suddenly discontinued the school frachisee in the mid term leaving no options for parents.. and no communications at all. @PMOIndia @HRDMinistry must take some actions.

[Rakesh Boonlia @rakyeshb]

Very shocking & surprising move by #giis & #elpro. They suddenly discontinued the school frachisee in the mid term leaving no options for parents.. and no communications at all. @PMOIndia @HRDMinistry must take some actions against such fraudesters