Pranay sai Garepally

[Anuja Dhakras @AnujaDhakras21]

Shame on @Swiggy for treating its delivery partners this way.

We placed an order from Baskin Robbins that should have arrived in 45 minutes. Instead, after 50 minutes, the delivery executive came to our doorstep without the order because the restaurant had been closed since the afternoon.

He had video proof, proof that he had reached the location, and messages sent to Swiggy asking for help—but Swiggy never responded. We even called the restaurant ourselves, and they confirmed they had been closed for hours. So why was Swiggy still accepting orders?

We got our refund, but that’s not the issue.

Despite repeatedly telling Swiggy that the delivery executive was not at fault and had all the evidence, they still slapped him with an ₹850 penalty.

To make matters worse, Swiggy customer care disconnected our call while we were trying to resolve the issue. They also kept insisting they were trying to contact the delivery executive, even though he was standing right in front of us and didnt receive a single call.

This is unacceptable. A company worth billions should not be forcing hardworking delivery partners to pay for its own system failures. Stop punishing the people who keep your business running and take responsibility for your own mistakes.

#Swiggy #DeliveryPartners #GigWorkers @SwiggyCares

[Pranay sai Garepally @pran_y27]

@Bhanu_R780 Shakib al Hasan

[Anil Kumar Rastogi @AKRastogi]

Not everything is about politics!

[Pranay sai Garepally @pran_y27]

Even a Unicorn founder is interested in MAANG companies

[Kunal Shah @kunalb11]

It’s been a minute.

2015–2018
- Exited FreeCharge. Spent time learning and investing.
- Pondered about: Why can't trust be rewarded? Started with $1M of personal capital.
- Launched CRED to reward people for paying credit card bills on time.

2019–2025
- Built a system run by a team that values ownership, judgment, and craft.
- Grew from 0 to 17M members by aligning incentives with behaviour.
- Built several products during COVID lockdowns.
- Raised $900M+ from global investors. Did 4 ESOP buybacks.
- Made Indiranagar and IPL ads slightly more interesting.
- Received a full stack of regulatory licences.
- Lost 35 kilos.
- Scaled from 0 to ~$325M ( ~₹3,200 crore) in annual revenue across payments, lending, insurance, commerce, wealth, and credit cards.
2026
- First profitable quarter (yet occasionally asked what our business model is)
- Raised another $900M from Meta in primary and secondary capital.
- Announcing our 5th ESOP buyback.

Today

CRED is ready for its next phase. I am stepping back and @miten steps in as interim CEO, partnered with an incredibly talented team. He has been heading strategy and finance and suffering me since 2020. I’m stepping away from the operating role and will continue as a shareholder. My commitment doesn’t change. Just the role.

Extremely grateful to our members, partners, regulators, and investors who made this possible. And to our board, Shailendra, Micky, Saurabh for their extraordinary conviction.

Team CRED, I’ll still expect you to be a 10x version of yourselves.

As for me, I’ll be joining Meta to lead WhatsApp globally.

Meta comes in as a minority investor in CRED. No access to member data.

While it’s come very far, the delta between WhatsApp today and its full potential is massive. I look forward to working with Mark, Chris, and the leadership across Meta for the next step in WhatsApp’s journey. Will, thank you for scaling something the world relies on quietly, and for making this transition smooth.

Onwards.

[NewsMeter @NewsMeter_In]

#Tension at @VinFastofficial showroom in #Hyderabad's #Raidurg

A #customer who purchased a brand-new #VinFast car worth ₹25 lakh allegedly faced a shocking ordeal after the vehicle broke down just moments after exiting the showroom and came to a halt right in front of the #dealership.

According to the customer, despite informing the showroom staff immediately, the management allegedly distanced itself from the issue and even tried to send him away instead of addressing the problem.

The incident left the buyer distressed and angry, questioning how a newly delivered vehicle could stop functioning within minutes of purchase.

These are allegations made by the customer. The VinFast showroom's response is awaited, and further details are expected once the management issues its version.

#Hyderabad #Raidurg #VinFast #ElectricVehicle #EV #ConsumerRights #HyderabadNews

[Pranay sai Garepally @pran_y27]

@Polymarket Imagine GPT-5.5 getting banned outside of America.

[David K 🎹 @DavidKPiano]

LinkedIn is going to be *pissed* when they find out about Fable next week

[Pranay sai Garepally @pran_y27]

@NandanNilekani @rvenk @EconomicTimes

[Pranay sai Garepally @pran_y27]

I think this will push people toward open source models, which will ultimately benefit China.

[Anthropic @AnthropicAI]

The US government, citing national security authorities, has issued an export control directive to suspend all access to Fable 5 and Mythos 5 by any foreign national, whether inside or outside the United States, including foreign national Anthropic employees.

The net effect of this order is that we must abruptly disable Fable 5 and Mythos 5 for all our customers to ensure compliance.

Access to all other Claude models is not affected.

We apologize for this disruption to our customers. We believe this is a misunderstanding and are working to restore access as soon as possible.

Read our full statement: https://t.co/bwn0sximKZ

[Pranay sai Garepally @pran_y27]

This is huge, what if Anthropic comes up with a way to enable these models only to Americans?

[Anthropic @AnthropicAI]

The US government, citing national security authorities, has issued an export control directive to suspend all access to Fable 5 and Mythos 5 by any foreign national, whether inside or outside the United States, including foreign national Anthropic employees.

The net effect of this order is that we must abruptly disable Fable 5 and Mythos 5 for all our customers to ensure compliance.

Access to all other Claude models is not affected.

We apologize for this disruption to our customers. We believe this is a misunderstanding and are working to restore access as soon as possible.

Read our full statement: https://t.co/bwn0sximKZ

[Pranay sai Garepally @pran_y27]

Thinking about using Livspace for your new home? Do yourself a favor and run the other way. Save your time and money. Maybe they should invest more in actual designers and execution teams instead of just their sales pitch.
#Livspace #HomeInterior

[Varun Mohan @_mohansolo]

An update: we’re 3xing the rate limits for Gemini models across all paid tiers in Antigravity and resetting everyone’s Gemini quota for the week.

We understand some people hit their rate limits quickly and wanted to respond fast. Lots more to come and enjoy building!

[Teja Karlapudi @teja2495]

I love it when companies announce something in an event and tell you that it's available right now for you to try it out.

[Pranay sai Garepally @pran_y27]

😳😳

[Andrej Karpathy @karpathy]

Personal update: I've joined Anthropic. I think the next few years at the frontier of LLMs will be especially formative. I am very excited to join the team here and get back to R&D. I remain deeply passionate about education and plan to resume my work on it in time.

[Devesh Mankar | @[email protected] @Devz15]

🚨 WARNING for all Pixel owners in India. 🚨

My Pixel device was sent to official Google repair. After inspection, Google declared it “not repairable” and gave me only 2 choices:

1️⃣ Pay ₹22,620 for a replacement device
2️⃣ Get the phone returned unrepaired

Now comes the shocking part.

Before taking ₹22k+, Google India REFUSES to disclose:

❌ Which exact device they will send
❌ Whether it’s NEW or REFURBISHED
❌ Battery health details
❌ Water Resistance Rating
❌ Replacement quality standards
❌ Google cannot guarantee battery health percentage
❌ Google cannot guarantee IP/water resistance rating

And in writing, Google Support confirmed:
⚠️ Once payment is made, there is NO refund and NO return — even if you are unhappy with the replacement device quality sent later.

Most shocking part?

Google could not even confirm whether they have any minimum measurable quality standards/policies for refurbished replacement devices:

Battery health %
Water resistance integrity like IP rating

So basically:

Pay first.
Find out later what device you got.
No refund. No choice.
Without transparency, measurable quality benchmarks or refund rights.

This is not premium after-sales support.
This is “trust us after payment.”

Attaching screenshots of Google Support’s own email response.

Indian Pixel buyers deserve transparency before payment, not blind acceptance.

@GoogleIndia @madebygoogle
#GooglePixel #PixelIndia #Pixel6 #GoogleIndia #ConsumerRights #RightToRepair #MadeByGoogle #TechTwitter #Android #Smartphones

[Pranay sai Garepally @pran_y27]

Posting an update here , @Livspace hasn’t even bothered to reach out after this.

No refund. No response. Just silence and closed tickets.

Is this how you handle customer complaints?

[Pranay sai Garepally @pran_y27]

Paid ₹25,000 to @livspace on March 28 after being pressured by their sales rep, who promised a full refund if cancelled within 3 days.Cancelled on March 30. It’s now been over a month:
- No refund
- No response
- Tickets being closed without resolution

[Shyam @shyamfr]

Is driving an EV in the rain for 30 mins a "Customer Fault"?

My barely 4-month-old @VinFastofficial @VinFastIN EV died completely on the highway after its very first exposure to rain. Now they’re refusing my warranty and blaming me. A total nightmare. #VinFast #EVIndia 1/6

[Vineeth K @DealsDhamaka]

This is why I would not buy an EV any soon … the ecosystem is not mature yet

Shyam bought a @VinFastIN EV in Dec 2025. The car abruptly stopped after first rain … it’s just in 4 mnts and company is now refusing warranty

Car is still a very big amount for Indians. People are not ready for this

[vishal agarwal @vishalagarwal88]

@pran_y27 @livspace They are just making fool to people no work and no timeline

[vikas gupta @vikasgu88593222]

@pran_y27 @livspace @pran_y27 they will not do anything. File complaint with consumer forum. Look at the post on my profile. Its open since 2 months. They havent done shit. @livspace admin provides same robotic response to everyone