PRANEY SHRIMAL

Dedicated Person:)

[PRANEY SHRIMAL @praneyshrimal]

@myvoltas This type of voice coming from AC sometimes not regularly @myvoltas

[PRANEY SHRIMAL @praneyshrimal]

@myvoltas Is this your after-sales service?

My Voltas Split AC has been making a continuous “chat-chat” noise since purchase. I’ve raised 6–7 complaints, yet no permanent solution.
Warranty ends in just 2 days. Please escalate this urgently and resolve it BEFORE warranty expires

[PRANEY SHRIMAL @praneyshrimal]

@myvoltas Thank you for registering the service request.
Your Request no. is 26092100124.

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport @NivaBupaSupport @policybazaar @Niva_Bupa @BupaNiva

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport @policybazaar As I starting tweeting from 3 april till today I.e 8 may around 35 days. My claim id is 3173551 and please reimbursed my amount ASAP as my 3rd chemotherapy is on 14 may and last 2 chemotherapy bills is paid by me. Very bad experience from both service provider.
Frustrated 😠

[Policybazaar @policybazaar]

@praneyshrimal Hi Praney, I have raised it with the relevant team to get this review. We will be in touch with you shortly.
Drishti
PW52339

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport Dear aarav,
As you know we are already tweet you regarding this issue from last 30 days but no positive response from your team after providing all original bills & documents requested by you. Very bad experience from @NivaBupaSupport and with as I take policy from @policybazaar

[PRANEY SHRIMAL @praneyshrimal]

@policybazaar Registered Number - 9950224837

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport @policybazaar As I starting tweeting from 3 april till today I.e 8 may around 35 days. My claim id is 3173551 and please reimbursed my amount ASAP as my 3rd chemotherapy is on 14 may and last 2 chemotherapy bills is paid by me. Very bad experience from both service provider.
Frustrated 😠

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport Dear aarav,
As you know we are already tweet you regarding this issue from last 30 days but no positive response from your team after providing all original bills & documents requested by you. Very bad experience from @NivaBupaSupport and with as I take policy from @policybazaar

[Niva Bupa Support @NivaBupaSupport]

@praneyshrimal Your case has been brought to the attention of our team, and we are actively working on it. We appreciate your patience. Regards, Aarav

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport U are making fool to us for reimbursement.
Its already more than 30 days but no reimbursement till yet..
U are delaying the process as name of in depth verification.
2nd chemotherapy payment is also paid by us but no reimbursement is made till yet. Please see to this.

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport Dear aarav,When will I get reimbursement because I have my aunt 2nd chemotherapy on 24thapril & I don't have money to pay to the hospital if u once again reject our cashless approval please reimbursed the amount asap to avoid further delay in the treatment.Great help from ur side

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport Sir

Tomorrow is our 2nd chemotherapy and I.dont have money to pay to the hospital for treatment.

So please reimbursed till tomorrow or approve the cashless claim which we apply tomorrow to niva bupa for further treatment process

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport @BupaNiva @NivaBupaSupport @MoHFW_INDIA @JPNadda @WHO

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport Dear Aarav , Also i already share the documents required for the verification then why there is a delay in the reimbursement. I don't have money to take further treatment as I have chemotherapy next week also so where I will pay to the hospital. So please reimbursed asap 🙏

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport Ok aarav

[PRANEY SHRIMAL @praneyshrimal]

@NivaBupaSupport @praveshshrimal Dear Aarav,

I filed a reimbursement claim id 3173551 for my same case. Please go through it and reimbursement asap to avoid further delay in the treatment needed by the patient

[Niva Bupa Support @NivaBupaSupport]

@praneyshrimal We've received your matter and want to assure you that our team is actively engaged in finding a resolution. Regular updates on the progress will be provided, and we appreciate your patience during this process.