@MoCA_GoI In addition to this, there was no staff on ground from the airline that could clearly communicate to us passengers about the next updates and we were kept waiting having to fend for information ourselves in an already tense situation.
@flyspicejet our flight SG-128 has been delayed since 4 hours here at Leh Airport (IXL), and there’s absolutely no response from your team on site or your customer support team. We’ve been sitting here suffering all this while without any refreshments as well.
@MoCA_GoI Dear Sir/Madam, please find my details:
Airline: SpiceJet
PNR No: A81M9V
Full Name: Pranav Brijwani
Phone No: 9971077210
I understand that the weather at Leh Airport this morning was hostile hence the delays but the main issue was lack of concern and care from airline’s end.
Whilst airlines like Indigo and Air India have atleast had the basic courtesy to look after their customers, you folks don’t even have that ounce of decency. Absolutely pathetic, worst in class service, thank you as always!
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