pratibha kumari

Visual Designer | Meditator | Volunteer for better India

[Gurudev Sri Sri Ravi Shankar @Gurudev]

The voices of India’s youth deserve to be heard with patience. A breakdown in communication serves no one and is deeply unfortunate. Very sorry to see the current state of affairs.

[Aakash Mukherjee @aakashmnc]

2 months. That's how long @NivaBupa looped us in circles over my wife's claim (Case ID 27297270) -rejected on grounds that didn't even hold up: disclosure issues that were actually a gap in their own portability process, and PED/waiting-period math that ignored her continuous coverage since 2020. Endless calls, no written clarity, just being passed around.
We finally got a resolution - but it shouldn't take this much pushing to get an insurer to honour a valid claim.
Still, we're choosing to trust the process: we've taken Reassure 3.0, their top plan, for 5 years straight till 2030. Hoping the next claim doesn't need 2 months of follow-up.
@irdaindia #InsuranceOmbudsman #NivaBupa #HealthInsurance

[pratibha kumari @pratibhakumar17]

@NivaBupaSupport Already sent via dm, kindly check and update.

[Aakash Mukherjee @aakashmnc]

🚨 @Niva_Bupa-Is this how you treat customers
during a medical crisis?
My wife @pratibhakumar17 's case is PENDING with ZERO resolution despite repeated follow-ups.Claim ID: 52256008 <> Case ID: 26705629
No accountability. No timeline. Just silence.
@irdaindia- requesting urgent intervention.

[Aakash Mukherjee @aakashmnc]

Dear @flyspicejet , only 2 counters active for luggage check-in at #KolkataAirport. No self-check-in or priority for #DigiYatra travelers. The process is extremely slow, causing unnecessary delays for passengers. What’s the benefit of #DigiYatra @MoCA_GoI @AshwiniVaishnaw

[pratibha kumari @pratibhakumar17]

Our case (259/24) in Patna Consumer Court has been pending since July 2024 due to repeated postponements. Consumer courts are here to help, and we trust them for justice. We kindly request more consistent hearings to ease the burden on affected consumers like us.