pratik kumar

[pratik kumar @pratik_thecool]

@wonderchef @wonderchef: Still no action.Donyou have only 1 technician all over Bangalore. From last 10days customer care is saying issue will be resolved with 48 hrs but that haven’t come in 10 days.

[pratik kumar @pratik_thecool]

@AmazonHelp @AmazonHelp @amazonca @ajassy @JeffBezos : Really Frustrating.!! Things are going round and round . Called the number which connected to customer service again and they dropped note to accounts team and no result. Same thing is happening from last 1 month.

[pratik kumar @pratik_thecool]

@amazonca @JeffBezos : your account protection team is actually doing a scam.
They act based on their perception.
How can a department can’t connect over phone? How can someone explain whole situation over mail? How can they decide to refuse refund without talking to customer?

[pratik kumar @pratik_thecool]

@AmazonHelp The number I am getting is customer service US. I am in Canada. Also my account is not on hold. It’s been restricted and I am not getting any refunds for my lost parcel. Already spoke with Customer Service and they also cannot help in connecting with Accounts team .

[pratik kumar @pratik_thecool]

@AmazonHelp @amazonca @AmazonHelp @JeffBezos : Accounts team not responding to my queries. I am suffering a hefty loss for your delivery partner mistake. Being Amazon customer for more than 10 years and treated like a fraudster now is really insulting. #torture #badservice

[pratik kumar @pratik_thecool]

@amazonca @JeffBezos : I am a Amazon customer for years, my account has been restricted and my refund has been cancelled. Why should I suffer for the wrong doing of your delivery partner. They are stealing ,not delivering the package on the door and I am being penalized. #scam

[pratik kumar @pratik_thecool]

@AmazonCanada @AmazonHelp @amazon : this is really frustrating. Your delivery partner is not delivering the parcel .I am not getting my parcel and so asked for refund. Instead of checking with your delivery process ,you have blacked my account. How is this justified?

[pratik kumar @pratik_thecool]

@AmazonHelp @AmazonHelp I have received message related to my other return item on 20 May and nothing related to this particular issue. Pls check.

[pratik kumar @pratik_thecool]

@amazon what a bad service. Intelcom team delivered at wrong address and I lost my item. Now Amazon asked me to file police complaint etc . Why should I go through this harassment when it’s not my fault. You should have solved it internally and provide refund.
#harrassment

[pratik kumar @pratik_thecool]

@AmazonHelp The message on the given timeline is for different return order on this date and not related to our current discussion here. Pls check.

[pratik kumar @pratik_thecool]

@AmazonHelp May 20 , there was a message for different product that I had returned and not the one we are discussing here. Pls check

[pratik kumar @pratik_thecool]

@AmazonHelp @AmazonHelp : No response received till now. Pls don’t drag this issue. I need to pay my credit card . Thanks.

[pratik kumar @pratik_thecool]

@AmazonHelp @AmazonHelp : no response received after providing details over the link provided . Pls let me know what’s happening?

[pratik kumar @pratik_thecool]

@bookingcom What confirmation number are you looking for? Are you seriously investigating it or just doing time pass. Haven’t you seen pincode of the Hotel address and name on the invoice I sent? Everything is clearly mentioned there.

[pratik kumar @pratik_thecool]

@bookingcom @BookingHoldings @GlennFogel : First time used and a complete disappointment. Booked hotel in Florida with the confirmation mail but at the hotel found that there is no booking. No one helped when called to customer service. Had to book room again.
#badservice #Fraud

[pratik kumar @pratik_thecool]

@bookingcom Hi Team,

Please see attached invoice from hotel and my bank transaction screenshot.

[pratik kumar @pratik_thecool]

@bookingcom @bookingcom Any update??

[pratik kumar @pratik_thecool]

@bookingcom @bookingcom @GlennFogel @BookingHoldings @bookingcomPA
Can’t you call your relevant team and ask to send the written update. Apart from regret and sorry I cannot see any other comments from your end. These things should not take this long to resolve.

[pratik kumar @pratik_thecool]

@NevMacmillan @bookingcom @BookingHoldings @GlennFogel They don’t have provision of refund in their policy . It’s a scam. First give booking confirmation and then cancel it and keep the money. They should be brought in court. Let make this viral on social media so that people can boycott booking from this site.
#bycottbooking #scam

[pratik kumar @pratik_thecool]

@bookingcom Hi Team,
It’s been more than 1 day. Why is taking too long to check.? This is a straight forward stuff. Could you pls confirm how much time I need to wait to receive the resolution. Is this delay is normal for issue resolution at https://t.co/y5ZMyusUiD for all the customers?

[pratik kumar @pratik_thecool]

@bookingcom Hi Team,

Any update?

[pratik kumar @pratik_thecool]

@crew_T80497 When I reached hotel, they told they have not received any money and the reservation is cancelled. So this booking was not accepted at their hotel and I had to pay and book again another room.
Below is the snapshot from hotel.
Let me know if anything’s else is required.