@blu_racer@VitaISavage @plmlourelin @aShotgunApe@BungieHelp This isn't about sympathy for engineers. This is about product decisions and the company itself. No one here thinks the engineers should be overworked. But the company should have contingencies in play (on call team etc), as bugs are to be expected.
@DatBoyJustyn @blu_racer@VitaISavage @plmlourelin @aShotgunApe@BungieHelp Yeah, the defender thing is a strange pattern happening across the web. Isn't just gaming. When companies drop the ball, they are now communicating very carefully. But they still dropped the ball, and need to expect that they will get flack for it.
@DoritoBoss963@blu_racer@AceDoesGaming@BungieHelp It isn't two days worth of impact on the user. For those that play on the weekend (most people with 9-5 jobs), no matchmaking means they are a week behind on the pinnacle grind for grandmaster. Many players will effectively be losing a week.
@blu_racer@AceDoesGaming@BungieHelp Also, do you believe MMO games don't require round the clock support? I believe they do if they want to keep their player base happy, but I would be interested in your opinion none-the-less.
@blu_racer@AceDoesGaming@BungieHelp Note: I am not whining about DIM. Swapping items does not bother me so much. The companion app is down (I believe Bungie manages that, but you can correct me if I'm wrong). Without the companion app. There is no LFG. With no LFG, many, many players lose their weekend.
@blu_racer@AceDoesGaming@BungieHelp No. Not good enough. Every I.T company worth its salt has an on call team. I'm not working there obviously, but from the sounds of it, all we know is, the dungeon gave error codes, so they disabled the whole companion app. That screws everything that doesn't have matchmaking.
@BungieHelp Very disappointing. Can't play this game without LFG. Sounds like there is no weekend support. Horrible stuff Bungie, based on what you've mentioned, I don't see why the whole companion app needs to be brought down.