Powerful new Harvard Business Review study.
"AI does not reduce work. It intensifies it. "
A 8-month field study at a US tech company with about 200 employees found that AI use did not shrink work, it intensified it, and made employees busier.
Task expansion happened because AI filled in gaps in knowledge, so people started doing work that used to belong to other roles or would have been outsourced or deferred.
That shift created extra coordination and review work for specialists, including fixing AI-assisted drafts and coaching colleagues whose work was only partly correct or complete.
Boundaries blurred because starting became as easy as writing a prompt, so work slipped into lunch, meetings, and the minutes right before stepping away.
Multitasking rose because people ran multiple AI threads at once and kept checking outputs, which increased attention switching and mental load.
Over time, this faster rhythm raised expectations for speed through what became visible and normal, even without explicit pressure from managers.
Always a pleasure to have a surprise visit from Stu Lang! At today's faculty retreat, Stu reminded us of the importance of putting students at the center of everything we do, because that's where "business as a force for good" truly begins.
"There’s nothing wrong with failing. When that happens, you ask yourself what went wrong, and you learn from it. @IowaStateU is a great place to learn #entrepreneurship.” David Kingland (’80)
https://t.co/1Z350HIHcF
OPEN ACCESS: Salesperson’s customer orientation and price negotiations: When does a customer orientation help and when does it harm?
https://t.co/GNfNICMPeF
Thread: A slow weekend turned interesting when a student at Columbia, in response to a tweet suggesting the SAT and ACT were "good, actually" posted this chart.
Many papers I see as editor or referee still are not clear about the source of identification. My sense is many authors do not understand what is meant by this and how much it matters in modern empirical work.
To help level the playing field, I will try to explain in this thread
AMA DocSIG is conducting a 2-part virtual panel series focused on helping students navigate the current job market. Part 1 will be conducted on 29 July, 10 am - 11 am CST.
For details, to sign up, and submit your application documents, visit our website: https://t.co/yuj6DBgA12
We're celebrating 37 years as a college! The College of Business was officially formed on July 1, 1984. On September 11, 2017, Debbie and Jerry Ivy announced their historic $50 million gift, which named the Debbie and Jerry Ivy College of Business.
JUST ANNOUNCED: The Bergstrom Foundation, founded by Kelley ('65 industrial administration) and Joan Bergstrom, commits $5.3 million to increase student diversity at @IowaStateU's Ivy College of Business.
https://t.co/R6Ytcq6TY7
AMA Doctoral SIG is inviting you to a webinar by Dr. Vasileios (Bill) Davvetas, Associate Professor of Marketing at the University of Leeds, on the insights behind the basics of Structural Equation Modeling (SEM).
Click on the link for more details: https://t.co/WzbgfimlFA
A group of Ivy scholars has won the Journal of Advertising's 2020 Best Article award. Congrats to former PhD students Jenny (Meng-Hsien) Lin and Akshaya Vijayalakshmi, with Professor Russ Laczniak! Jenny and Russ also were co-authors on the journal's 2018 Best Article award.